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Question # 1

Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.) 

A. Primary Care Coordinator 
B. List of Patient/Member Conditions 
C. Gender 
D. Thumbnail of Chatter Photo 
E. Date of Birth and Age 

Answer : C,D,E Show Answer

Question # 2

Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three. 

A. Use Provider search in an authenticated community page 
B. Use provider search in an unauthenticated community page 
C. Control the list of the fields displayed in the search panel and search results 
D. Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider.
E. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.

Answer : A,C,D Show Answer

Question # 3

While not every component or attribute within Hearth Cloud is customizable, which three of the following components are customizable within Health Cloud? (Choose three.)

A. Custom label 
B. HER data 
C. Patient Card 
D. Timeline 
E. Life Events 

Answer : A,C,D Show Answer

Question # 4

Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?

A. Provider Search 
B. Practitioner Relationship 
C. Provider Cards 
D. Provider Relationship 

Answer : B Show Answer

Question # 5

Which two steps can an administrator take to configure the Care Program enrollment flow? (Choose two.) 

A. Customize the provider site flow.
 B. Customize the care coordinator flow for patient
 C. Use the patient approval flow 
D. Use the provided enrollment flow out of the box. 
E. Customize the out of the box enrollment flow template to match requirements. 

Answer : C,E Show Answer

Question # 6

Which features does Health Cloud Consent Management provide? (Choose two) 

A. Capture Data Use Purpose' 
B. Email for signature 
C. Delegated signing 
D. Capture IP Address during completion 
E. E-Signature 

Answer : B,E Show Answer

Question # 7

A Salesforce Admin wants to create tasks within a Care Plan that is related to a specific problem or goal. Which three different locations in the Health Cloud console can be used to create tasks related to a specific problem or goal within a Care Plan? (Choose three.)

A. Timeline Tab 
B. Care Team 
C. Care Plan page 
D. Patient List 
E. Household Tab

Answer : B,C,D Show Answer

Question # 8

Which of the following is a valid Life Science Program Management data object ? (Choose threE. 

A. Care Program Problem 
B. Care Program Team Member 
C. Care Program Provider 
D. Care Program Enrollee Product 
E. Care Program Enrollee Campaign 

Answer : B,C,D Show Answer

Question # 9

Which Salesforce object is used to model a Care Plan?

 A. Account 
B. Lead 
C. Case
D. Opportunity 
E. Task 

Answer : C Show Answer

Question # 10

Which Feature would an administrator setup to help their sales team view all provider related to a specific ………. 

A. Provider Search 
B. Practitioner Relationship 
C. Provider Cards 
D. Provider Relationship 

Answer : B Show Answer

Question # 11

Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE. 

A. Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience. 
B. Use custom fields defined in any entity within the providerdata model in health cloud as part of search experience. 
C. Use provider search in an authenticated community page 
D. Connect the list of fields displayed in the search panel and search results. 
E. Use provider search in an unauthenticated community page.

Answer : A,C,D Show Answer

Question # 12

Which steps should a salesforce administrator complete to set up a warehouse that serves as aproduct fulfillment location to salesforce representative in a specific region, irrespective of the account? (Choose three) 

A. Create Inventory Location and add Visitor Address as Location Address. 
B. Create Record in Product Fulfillment Location. 
C. Set-up Product Transfer and product request. 
D. Select inventory location while creating visit
E. Create a product item entry inventory, a single entry for each product that will be replenished from industry.

Answer : A,B,D Show Answer

Question # 13

A client wants to store data for patient’s smartwatch to displaywithin the Remote Monitoring charts. What …. This information in 

A. DiagnosticSummary 
B. Care Observations
 C. Clinical Encounters 
D. Identifiers 

Answer : B Show Answer

Question # 14

With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three) 

A. The New clinical data modelin health cloud is aligned with FHIR R4 standards. 
B. Health cloud support data exchange with both HL7 and FHIR enabled systems. 
C. Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 – simple application interface. 
D. Health cloud has a FHIR server. 
E. The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard. 

Answer : A,B,C Show Answer

Question # 15

How Should Members and Patients be represented during the………… Managers as per the Salesforce recommendation? 

A. Leveraging Person Accounts is the recommended approach to ……… 
B. The individual Data Model maybe used to represent members ……… 
C. Salesforce recommends using Member Accounts to represent members …… 
D. Leveraging Candidate Accounts are the recommended approach to ……… 

Answer : A Show Answer

Question # 16

When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud? 

A. Sourcesytem identifier 
B. Contacts 
C. Account 
D. Identifier 

Answer : D Show Answer

Question # 17

The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management. Which two of the listed steps need to be taken during the set-up process? (Choose 2) 

A. Install the Health Cloud Care Request Extensions unmanaged packagE. 
B. Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users. 
C. Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set Licenseto Salesforce Lightning users. 
D. Install the Utilization Management Extensions. 

Answer : A,C Show Answer

Question # 18

Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three

A. Use Provider search in an authenticated community page 
B. Use provider search in anunauthenticated community page
 C. Control the list of the fields displayed in the search panel and search results 
D. Use custom fields defined in healthcare provider and healthcare Practitioner Facility entities as part of the search provider. 
E. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component. 

Answer : A,C,D Show Answer

Question # 19

Which three steps should be followed when setting up Intelligent Sales in Health Cloud? (Choose three. 

A. Customize Visit Execution event object 
B. Customize the vendor product fulfillmentflow 
C. Enable Intelligent Sales 
D. Set up permission set for Intelligent Sales 
E. Set Visit Inventory Management to enabled 

Answer : C,D,E Show Answer

Question # 20

How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with theirspecific business terminology and use case? 

A. Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the new label. 
B. Go to the Health Cloud – Admin Home page, select the Patient Card Configuration tab, and click ‘New’ to add a new configuration for ‘Member. 
C. Go to Setup, navigate to the Patient Card object, and edit the Patient field name. 
D. Edit the page layout where the Patient Card is shown,click on the attributes for the Patient Card component, and edit the name to ‘Member’.
 E. The labels that come with the Health Cloud cannot be changed. 

Answer : A Show Answer

Question # 21

An Health Cloud administrator has a requirement to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card. Which two are steps required to achieve this? (Choose two.) 

A. Add the newly created custom formula field on the Patient Card referencing the HelthCondition object. 
B. Create a custom formula the Account object. 
C. Create a custom formula field on the Custom HealhCondition object. 
D. Create an APEX Trigger to categorize the High Risk Conditions. 

Answer : A,C Show Answer

Question # 22

A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used? 

A. The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD. 
B. If the Provider data model is used, the standard Health Cloud Provider Search component must be used orextendeD. Custom search components are not supporteD.
C. The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component. 
D. The StandardHealth Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model. 

Answer : B Show Answer

Question # 23

Which statement istrue about using PurchaserPlan and MemberPlan together when onboarding new insurance members? 

A. Multiple purchaser plans can be associated to multiple Member Plans. 
B. Purchaser Plan and Member Plan has a master detail relationship 
C. there is no relationship between MemberPlan and Purchaser Plan. 
D. PurchasePlan is to be used as a template for creating MemberPlan. 

Answer : D Show Answer

Question # 24

Which three steps are needed to setup Care Requests? (Choose three). 

A. Create a new case record type for each Care Request type 
B. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management………….. cloud permission set licenses. 
C. All Care requests are pre-setup on all Health Cloud orgs by default.
 D. Choose any existing case record type for each Care Request type. 
E. Choose case Care Request record type for each Care Request configuration. 

Answer : A,B,E Show Answer

Question # 25

Which three steps should the Data Architect take to ensure a successful migration from the individual Model to person Accounts? (Choose three). 

A. Configure your person account record type in the individual Record type Migration 
B. Enable ‘Individual to Person Account Migration’ in custom setting 
C. Ensure Person Accounts is enabledon the org. 
D. Log a case with Salesforce to perform the conversion from the individual Model to Person Accounts. 
E. Use a CSV field a map PersonRecordTypeId to the Person Account Recordtype……. 

Answer : A,C,E Show Answer

Question # 26

Which three of the following Health Cloud objects are part of the standard Care Management data Model? (Choose three) 

A. CareSpeciality 
B. CarePlan Template Task 
C. TimelineViewConfiguration 
D. CareProgramGoal 
E. CarePlanGoal 

Answer : B,C,E Show Answer

Question # 27

How does an administrator display deviceinformation on a patient card? 

A. Create an Asset record and create a care registered device record that look up to the patient. 
B. Create a custom field on the EHR_Patient object with a formula that return the information. 
C. Create a custom field on theEHR_DeviceRequest object with a formula that return the information. 
D. Create a custom field on the EHR_MedicalDevice object with a formula that return the information. 
E. Create a custom field on the FilterCondition__c object with a formula that return the information. 

Answer : A Show Answer

Question # 28

A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two) 

A. Under visit, choose to navigate to visit Products. 
B. The transfer can be requestedwhile creating an Order Authorization for a Visit. 
C. To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer. 
D. During Visit creation you can request the transfer while selecting products required for a visit. 

Answer : C,D Show Answer

Question # 29

What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 – Recall concept / Remember.) 

A. Care Programs track a patient’s overall health journey, while Care Plans are more focused on specific care needs. 
B. Care Plans can be exposed in a community while Care Programs cannot. 
C. Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies. 
D. Care Programs are just a different type of Care Plan which capture more details such as financial information. 
E. Care Programs are an extension on Care Plans. 

Answer : C Show Answer

Question # 30

Which two health cloud specific setting must be configuration ………. Health cloud org has lightning experience enabled person account……… (Choose two) 

A. Under Custom Metadata Types, enable theHealth cloud Setting 
B. Disable “Use Individual Data Model” in custom setting 
C. Under Custom Metadata Types, Update the Health cloud ‘HCFeature’… 
D. Enable “Use Person Accounts” custom setting. 
E. Under Custom Metadata Types, Create a mapping records forPerson accounts. 

Answer : D,E Show Answer

Question # 31

Whichpermission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records? 

A. HC Utilization Management Permission Set 
B. HC Foundation permission set 
C. HC Permission set license 
D. The Health Cloud Member Services Permission Set 

Answer : A Show Answer

Question # 32

An admin wants to enable their users to leverage Provider Search,which denormalized object holds data to support this feature 

A. HealthCare Provider Facility 
B. Provider Search Sync Logs 
C. HealthCare Provider 
D. Care Provider Searchable field 

Answer : D Show Answer

Question # 33

Three steps required to configure HC?

 A. Install HC unmanaged Package 
B. Install HC managed package 
C. Verify that chatter is enabled 
D. Configure theconsole view 
E. Enable the options for contact to related with multiple accounts 

Answer : B,C,E Show Answer

Question # 34

When Setting UpIntelligent Sales, which three types of record should be a ……………….. Records can be Created? (Choose Three) 

A. Accounts 
B. Contacts 
C. Assets 
D. Locations 
E. Opportunities 

Answer : A,B,D Show Answer

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