Exam Overview
Overview Details
Exam Name Salesforce Health Cloud Accredited Professional (SP22)
Target Audience Professionals with Salesforce experience and understanding of healthcare
Skills Measured * Patient Management & Engagement * Care Coordination & Collaboration * Clinical Data Management & Reporting * Health Cloud Customization & Administration * Integration with Healthcare Systems
Exam Format Multiple Choice & Multiple Select Questions
No. of Questions ~228 (subject to change)
Exam Duration 120 minutes
Passing Score Not publicly disclosed (estimated around 70%)
Cost Varies by region (around $200 USD)
Language English

Salesforce Health-Cloud-Accredited-Professional Question Answers

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Salesforce Health-Cloud-Accredited-Professional Sample Questions

Question # 1

A clinic is looking to manage its associated physicians within Health Cloud. Which two objects support Salesforce's recommended approach to model the doctors in the clinic's Health Cloud org? 

A. Person Account
B. Contact
C. Healthcare Provider
D. Healthcare Practitioner


Question # 2

Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided. Which two capabilities should a consultant leverage together to fulfill this requirement? 

A. Discovery Framework
B. Integrated Care Management
C. Care Programs
D. Salesforce Surveys


Question # 3

A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org. What should a consultant recommend to the Salesforce administrator to expedite implementation? 

A. Install the Health Cloud Claims unmanaged package.
B. Build custom page layouts and record types to support the requirement.
C. Install the Health Cloud Care Request Extensions package.
D. Install an AppExchange prior authorization package.


Question # 4

A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an existing portal, the patient receives an email with the new address. How should a developer modify the existing Create Appointment Integration Procedure to solve the request? 

A. Remove the Try-Catch.
B. Build If-Elself logic.
C. Add a Conditional Block.
D. Update the Test Condition.


Question # 5

Which three are steps required to configure Health Cloud? (Choose three.)

A. Enable the option for contacts to relate to multiple accounts.
B. Install the Health Cloud Managed Package.
C. Verify that Chatter Is enabled.
D. Configure the console view.
E. Install Health Cloud Unmanaged Packages.


Question # 6

A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use? 

A. Integrated Care Management data model
B. Electronic health record (EHR) data model
C. Virtual Care data model
D. Clinical data model


Question # 7

Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce. Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud? 

A. Health Cloud Foundation permission set license
B. Health Cloud permission set license
C. Health Cloud Standard permission set license
D. Health Cloud Platform permission set license


Question # 8

Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud. Which set of records should an administrator populate to implement this functionality? 

A. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
B. Code Sets, Units of Measure, Care Metric Targets, Care Observations
C. Code Sets, Biometrics, Care Observations, Chart Metrics
D. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes


Question # 9

A payer is looking for a solution to recruit, credential, and onboard providers into its network. Which Health Cloud add-on should help the payer address these requirements? 

A. Provider Network Management
B. Contact Center for Payers
C. Provider Relationship Management
D. Utilization Management


Question # 10

Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards. Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports? 

A. Health Cloud Network Management Reports
B. Health Cloud Reports for Patient Referral Management ...
C. Health Cloud Referral Management Reports
D. Health Cloud Member Referral Management Reports


Question # 11

A client wants to store data for patient’s smartwatch to display within the Remote Monitoring charts. What object would you store this information in? 

A. DiagnosticSummary
B. Care Observations
C. Clinical Encounters
D. Identifiers


Question # 12

A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile. Which Health Cloud capability should a consultant implement? 

A. Advanced Patient Card
B. Patient Path
C. Enhanced Highlights Panel
D. Enhanced Timeline


Question # 13

A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management. Which feature should a consultant configure to accomplish this task? 

A. Intervention Templates
B. Action Plan Templates
C. Care Plan Task Templates
D. Industry Template Library


Question # 14

Bloomington Caregivers has created and tested its first care plan template in a sandbox, Which includes problems, goals, and tasks. The company has deployed this template to its final environment using Data Loader. Which two steps should a consultant recommend, following this deployment, to enable users to successfully leverage this new template? 

A. Conduct end-user training O he use of the care plan template.
B. Confirm User access to Care plan objects.
C. Activate the new care plan template.
D. Activate the problems; goals, and tasks associated with the template.


Question # 15

How should a consultant at a large provider system model a patient in Health Cloud?

A. Configure Account
B. Leverage Contact-Contact
C. Configure Contact
D. Leverage Person Account


Question # 16

While working with a received document using Intelligent Document Automation, which three capabilities should a consultant leverage with Health Cloud out-of-the-box?

A. Barcode Scanning
B. Record Type Association
C. eFax Connection
D. Automated Document Checklist Item Creation
E. Document Rotation


Question # 17

Which data model is used to represent information via standard object and record types on standard objects to manage how care is covered? 

A. Health Insurance data model
B. Coverage data model
C. Payer data model
D. Plan data model
E. Benefit data model


Question # 18

A customer is implementing Intelligent Appointment Management in Health Cloud to eliminate swivel chair to other scheduling systems. Which two connectivity options should a consultant leverage as the scheduling engine? 

A. Business Rules Engine
B. Electronic Health Record (EHR) System
C. Salesforce Scheduler
D. Scheduler for Industries


Question # 19

Bloomington Caregivers wants to share details about a patient's medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality? 

A. Expose the MedicalCondition object through an Apex class.
B. Integrate using the FHIR Clinical API
C. Use the FHIR Patient API through DataRaptor
D. Leverage the MedicalCondition Integration Procedure.


Question # 20

Which Permission Set Licenses and Permission Sets need to be assigned to users to leverage Utilization Management' (Choose three) 

A. Health Cloud Analytics Permission Set
B. Health Cloud Platform Permission Set License
C. Health Cloud Utilization Management Permission Set
D. Health Cloud Permission Set License
E. Health Cloud Foundation Permission Set


Question # 21

A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts. Which three steps should the developer take to accomplish this? 

A. Create and activate a new child card.
B. Clone the parent card.
C. Define session variables to control visibility of clinical data.
D. Create a DataRaptor to extract necessary data.
E. Change the child card state to show active.


Question # 22

A provider is looking to implement Utilization Management in Health Cloud and submit and track prior authorizations. Which two capabilities should a consultant customize to achieve this? 

A. Create a new UtilizationManagementSettings record in Custom Settings.
B. Create a new Support Process to match the customer's process steps.
C. Integrate using MuleSoft Direct for electronic Prior Authorizations (ePA).
D. Customize the Service Request object.


Question # 23

Which three statements about the patient timeline view are true? (Choose three.)

A. The patient timeline can be used in any Salesforce application.
B. Events can be specified to appear when the Health Cloud home page first loads.
C. The patient timeline is a Health Cloud Empower component.
D. The patient timeline supports standard and custom objects.
E. Filters can be used to limit the number of records shown in the patient timeline.


Question # 24

A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist. Which object should a consultant recommend to implement? 

A. Contact-Contact Relationship
B. Affiliation Relationship
C. Healthcare Practitioner Facility
D. Patient Provider Relationship


Question # 25

A provider wants its care coordinators to track a series of problems, goals, and interventions (PGIs) related to a patient's care in a repeatable, efficient way. Which approach should a consultant recommend? 

A. Configure an action plan template with tasks for each PGI.
B. Coach the care coordinators to quickly create tasks using a checklist.
C. Create care program templates and assign them to patients.
D. Define a PGI Library and care plan templates using the library.


Question # 26

A health plan provider would like to manage prior authorizations with predefined approval criteria. Which three features in Health Cloud should a consultant recommend in this case? 

A. Claims data model
B. Business Rules Engine
C. Utilization Management data model
D. Intelligent Appointment Management
E. Out-of-the-box Process libraries


Question # 27

Bloomington Caregivers is looking to streamline the user experience for its call center agents On the patient's record, the company wants the ability to: • Inform agents about changes in information • View basic details about a patients insurance • Have a complete view of all engagement interactions in one place Which three components from Contact Center for Health Cloud should a consultant use to achieve this? 

A. Member Plan FlexCard
B. Identity Verification
C. Record Alerts
D. Action Launcher
E. Timeline


Question # 28

A consultant is working with an insurance provider to set up prior authorizations in Health Cloud. The provider requires a display of preauthorization outcomes from its external system which manages the end-to-end prior authorization process Which solution is appropriate to meet this use case? 

A. Service Preauth and Preauth Detail
B. Care Request and Care Request Item
C. Plan Benefit and Plan Benefit Item
D. Care Preauth and Care Preauth Item


Question # 29

A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration? 

A. A middleware integration solution that can handle data transformation if necessary
B. A point-to-point API connection from the EHR to Health Cloud
C. A "swivel-chair" standard operating procedure document that will be distributed to users
D. A scheduled batch job that retrieves a file from an SFTP


Question # 30

While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard. Which underlying component should the consultant customize to achieve this? 

A. Field Sets
B. FlexCard
C. Flow
D. OmniScript


Question # 31

Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center. Which two steps should an administrator take as part of the implementation? 

A. Assign users the Health Cloud Crisis Support Center Management permission set license.
B. Install the Crisis Support Center unmanaged package.
C. Enable Crisis Support Center Management App in Setup.
D. Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.


Question # 32

A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals. Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately? 

A. Enable the enhanced Analytics for Healthcare setting in Setup.
B. Create custom report types for clinical objects.
C. Assign appropriate permissions to internal users.
D. Leverage the Patient Referral Management unmanaged package.
E. Adjust template care management reports and dashboards.


Question # 33

An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request? 

A. Find the Timeline Orientation setting in Custom Metadata, which controls the orientationof all timelines, and change the value to vertical.
B. Find the Timeline View Configuration for each relevant timeline in the Health Cloud -Lightning Admin app and change the Orientation to vertical.
C. Enable Timeline in Salesforce Setup. then configure and activate new timeline and addto the relevant Lightning record.
D. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true toset all timeline orientations as vertical.


Question # 34

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. Which capability should a consultant leverage to address this requirement? 

A. Utilization Management
B. Intelligent Appointment Management
C. identity Verification
D. Benefits Eligibility and Verification


Question # 35

During a sprint demo, a customer wants to update fields in the Ul on the Patient Medication Manager component. Which two objects is a consultant able to add and/or remove fields from? 

A. Medication Dispense
B. Medication Strength
C. Medication Details
D. Medication Request


Question # 36

While running user acceptance testing (UAT) for a customer, an end user is unable to view certain data on the Enhanced Timeline for Contact Center. What should be the first step in troubleshooting this issue? 

A. Ensure the user has the right object permissions.
B. Ensure the component has been activated
C. Check the Health Cloud Data permission set assignment
D. Check the Enhanced Patient permission set assignment


Question # 37

A new user story requires an OmniScript to update an existing field on a custom SObject. Which two components should a consultant use to satisfy the requirement? 

A. SOQL Query
B. API Actions
C. Integration Procedures
D. DataRaptors


Question # 38

Bloomington Caregivers wants to ensure it maintains the privacy of its users' data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration. Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario? 

A. Fields
B. Records
C. Tasks
D. Objects


Question # 39

What are three requirements for implementing patients or members in Health Cloud?

A. Ensure the Person Account object is used.
B. Ensure the Parent Contact object is blank.
C. Ensure l-to-1 Account to Contact relationship.
D. Ensure the Parent Account field is blank.
E. Ensure the Account is the Parent to Household Accounts.


Question # 40

A pharma company runs personalized medicine programs and needs the ability to coordinate various steps involved in the process, like apheresis and infusion. Which Health Cloud capability should help the company with this program? 

A. Advanced Therapy Management
B. Intelligent Document Automation
C. Integrated Care Management
D. Intelligent Sales


Question # 41

A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)? 

A. Set Person Accounts to Private.
B. Set Contact to Controlled by Parent.
C. Set related clinical objects to Controlled by Parent or Private.
D. Set Health Details to Controlled by Parent or Private
E. Set Account and Contract to Private.


Question # 42

During a design session, the client asks for best practices around when to use DataRaptors vs For which scenario should a consultant advise the client to use a single DataRaptor? 

A. The action must perform a SendMail task and check for any errors.
B. The dataset requires connecting to an external data source, such as CSV or REST API
C. The dataset required needs to read two SObjects with a clearly defined relationship.
D. The task requires both a read and write of SObject data


Question # 43

A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value. Which prebuilt feature should a consultant recommend the payer leverage? 

A. Integration Procedures
B. OmniScript Templates
C. FlexCards
D. Expression Set Templates


Question # 44

Bloomington Caregivers would like to send patient clinical data to an external payer, How should a consultant advise Bloomington Caregivers to make this information available to the payer using the most cost-effective method in out-of-the-box Health Cloud? 

A. Build a custom remote call-in API into Salesforce.
B. Leverage the FHIR R4 Patient API
C. Use MuleSoft Accelerator with H 7 APL
D. use a third-party tool from AppExChange.


Question # 45

A pharma company wants the ability to: • Upload a patient's insurance card, including automatic Member Plan record creation • Run a benefits verification check • Schedule on behalf of the patient with a provider Which set of Health Cloud capabilities should enable the company to build this business process? 

A. Intelligent Document Automation, Intelligent Appointment Management, IntelligentDocument Reader, Benefits Verification
B. Virtual Care, Intelligent Appointment Management, Intelligent Document Automation,Intelligent Document Reader
C. Intelligent Appointment Management, Benefits Verification, Intelligent DocumentAutomation, eFax Integration
D. Utilization Management, Care Management, Intelligent Document Automation, IntelligentAppointment Management


Question # 46

A healthcare provider with multiple clinics and specialties is struggling to manage its appointment scheduling process efficiently. Patients are experiencing long wait times on the phone and want to leverage self-service options. Which three Health Cloud capabilities should a consultant recommend configuring to provide a solution to improve patient satisfaction? 

A. Intelligent Appointment Management
B. Intelligent Form Reader
C. Provider Search
D. Assessments and Recommendations
E. Experience Cloud for Hearth Cloud


Question # 47

A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriersthat could hinder a patient's process. Which Health Cloud capability should a consultant implement to fulfill this requirement? 

A. Care Blockers
B. Clinical Barriers
C. Social Determinants of Health
D. Utilization Management


Question # 48

An Health Cloud administrator has setup risk recalculation by setting the recalculate flag to true, but is not seeing the recalculation score for the patient. Which of the following is mostly likely the reason why the recalculation score for the patient is not displaying? 

A. CMS risk scores cannot be recalculated in Health Cloud.
B. CMS risk scores should be recalculated using only third party APIs.
C. Risk scores are recalculated only for patients that are affiliated with a Care Program.
D. Risk scores can only be calculated using the CMS recalculation API.


Question # 49

Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13. Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)? 

A. Obtaining verified parental consent before collecting and storing any personalinformation of children
B. Disclosing the organization's privacy policy to parents and obtaining their consent
C. Ensuring that Bloomington Caregivers' system implementation partner has met allCOPPA regulations during the build phase
D. Implementing appropriate security measures to safeguard children's personal information
E. Ensuring information collected about children is protected with at rest and in-transitencryption


Question # 50

A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves. Which solution should a consultant recommend? 

A. Intelligent Appointment Management
B. Procedure Scheduling
C. Salesforce Scheduler
D. Advanced Therapy Management


Question # 51

A call center agent at Bloomington Caregivers wants the ability to look up providers by appointment on behalf of their patients. Which two capabilities should a consultant recommend to enable this requirement? 

A. Experience Cloud for Health Cloud
B. Provider Search
C. Intelligent Appointment Management
D. Integrated Care Management


Question # 52

Bloomington Caregivers needs to easily view all of the complex associations between patients, personal relationships, healthcare practitioners, other people, and organizations in healthcare. Which Health Cloud feature should a consultant leverage to meet this requirement7 

A. Care Team
B. Actionable Relationship Center
C. Enhanced Timeline
D. Patient Card


Question # 53

A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory and run cycle counts. Which data model should a consultant recommend the company use? 

A. Intelligent Sales
B. Inventory Management
C. Life Sciences
D. Provider Engagement


Question # 54

A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the How should a consultant implement a robust system for the provider? 

A. Use an electronic health record (EHR) routing system to book the appointment in HealthCloud.
B. Create a custom FHIR Adapter to make calls to Health Cloud.
C. Use a package created by ISV (Independent Software Vendor) for Health Cloud.
D. Create an Apex class and leverage Intelligent Appointment Management.


Question # 55

At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access. What should a consultant do to expand this access? 

A. Create a user access policy with grant permissions.
B. Update organization-wide default for Account and Contract to Public Read-Only.
C. Create a restriction rule for the Person Account object.
D. Create a criteria-based Account sharing rule.


Question # 56

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management. What should a consultant do in this case? 

A. Install the add-on package that delivers Health Cloud Reports for UtilizationManagement and Health Cloud (or Patient Referral Management.
B. Upload a Provider Referral Dashboard Template and enable the action bar so that userscan generate a Patient referral Management report.
C. Install the unmanaged extension package that delivers Health Cloud Reports for PatientReferral Management.
D. Add extra picklist values to Account record type and add fields on the page layout forpatient referral data for CRM Analytics to generate a Patient Referral Management report.


Question # 57

Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users? 

A. External Apps for Health Cloud
B. Experience Cloud for Health Cloud
C. Customer Community for Health Cloud
D. Customer Community Plus for Health Cloud


Question # 58

Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card. What are the two best practice recommendations to upload this information? 

A. Use Provider Relationship API.
B. Use Composite API Request.
C. Use Provider Card API.
D. Use Data Loader.


Question # 59

A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests. How should a consultant conduct discovery to define a workflow for these call center users? 

A. Identify personas and ask them to walk through a day in their life, taking notes andidentifying opportunities for optimization.
B. Use work from another project to inform the discovery, then review it with the ITdepartment.
C. Build a proof of concept to present to the client and ask them for feedback.
D. Research industry trends and develop a point of view, then present it to the customer forvalidation.


Question # 60

Bloomington Caregivers has identified the need to encrypt data to comply with the Health Insurance Portability and Accountability Act (HIPAA). What are three key considerations when complying with HIPAA regulations using Salesforce Shield in conjunction with Bloomington Caregivers' data strategy? 

A. Ensuring that sensitive data is encrypted both in transit and at rest
B. Configuring data retention policies to ensure that records are retained for theappropriate length of time
C. Using third-party data backup solutions to store backups of sensitive data off-site
D. Implementing audit trails and regularly reviewing them to detect unauthorized access attempts
E. Providing access to third-party auditors to regularly review Shield implementation settings


Question # 61

A MedTech customer is looking to track surgical case visits for reps to sell their product leveraging Intelligent Sales. Which object should a consultant configure to track this visit type? 

A. Action Plan
B. Visit
C. Work Type
D. Location


Question # 62

As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send. Which tool should a developer use to provide the necessary functionality? 

A. Salesforce PDF Generator
B. OmniStudio Document Generation
C. Health Cloud Email Manager
D. Contract Lifecycle Management


Question # 63

A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits socioeconomic factors that impact their care. Which capability should a consultant recommend for this use case? 

A. Integrated Care Management
B. Intelligent Appointment Management
C. Telehealth
D. Virtual Care


Question # 64

Bloomiington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system. Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page? 

A. Visualforce Pages
B. Salesforce Flows
C. FlexCardsD
D. Integration Procedures
E. DataRaptors


Question # 65

A pharma company wants to leverage Provider Search to help patients find nearby infusion clinics. Which Health Cloud tool should a consultant leverage to drive performance and scalability? 

A. Flow for Industries
B. Pipeline Analytics
C. Business Rules Engine
D. Data Processing Engine


Question # 66

Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations? 

A. Real-time monitoring and alerts
B. Social media integration
C. Data visualization and analytics
D. User authentication and access control


Question # 67

How should a consultant recommend modeling a physician's locations of service, when the physician practices at clinics? 

A. Healthcare Practitioner Facility
B. Healthcare Provider Relationship
C. Healthcare Taxonomy
D. Account Contact Relationship


Question # 68

A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey. Which solution should a consultant recommend? 

A. Salesforce Feedback Management
B. Health Cloud Forms
C. Discovery Framework
D. Salesforce Surveys


Question # 69

Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it's updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication interactions from the pharmacy. Which two integration patterns should a consultant recommend? 

A. Industries ETL
B. Platform Event
C. OmniStudio Integration Procedure
D. Apex HTTP Callout


Question # 70

A healthcare organization is launching a new gene therapy program, and an administratorneeds to leverage Advanced Therapy Management. In which two ways does Advanced Therapy Management assist the healthcare organization with its complex scheduling requirements? 

A. Schedule a telehealth appointment.
B. Reschedule part of the appointment chain.
C. Book multi-step appointments.
D. Optimize appointment chain with Einstein.


Question # 71

When implementing Provider Search functionality, which two changes allow an external user to access search results? 

A. Give the site user profile Read access to the Data Pipeline object.
B. Give the site user profile Read access to the Care Provider Searchable Field object
C. Create a sharing rule on the Care Provider Searchable Field object to share withexternal users.
D. Use Experience Builder to add the Provider Search component to a page on the site.


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Salesforce Health-Cloud-Accredited-Professional Frequently Asked Questions


What is the format of the Health-Cloud-Accredited-Professional exam?
The format of the Health-Cloud-Accredited-Professional exam is likely to vary, depending on the organization that offers it. It may be a multiple-choice exam, a scenario-based exam, or a combination of both.
What is required to become a Health Cloud Accredited Professional?
Answer: To become a Health Cloud Accredited Professional, you must have at least one year of experience developing or implementing Salesforce Health Cloud and pass the Health Cloud Accredited Professional exam.
How do I prepare for the Health Cloud Accredited Professional exam?
Answer: To prepare for the Health Cloud Accredited Professional exam, Salesforce recommends studying the latest Health Cloud Accredited Professional Study Guide. Additionally, Salesforce provides online study materials, practice exams and instructor-led training to help you prepare for the exam.
What topics are covered on the Health Cloud Accredited Professional exam?
Answer: The Health Cloud Accredited Professional exam covers topics related to the Salesforce Health Cloud platform, including patient and user management, data management, security, workflow, reporting and analytics, and integration.
What skills are needed to become a Health-Cloud-Accredited-Professional?
Answer: Individuals seeking Health-Cloud-Accredited-Professional Certification should possess a high level of technical expertise in the Health Cloud platform, including understanding of the core components of the platform such as data integration and security, as well as the ability to configure and manage the platform.
What is the cost of the Health-Cloud-Accredited-Professional Certification?
Answer: The cost of the Health-Cloud-Accredited-Professional Certification is $300.
What is the exam format for the Health-Cloud-Accredited-Professional Certification exam?
Answer: The Health-Cloud-Accredited-Professional Certification exam consists of 70 multiple-choice questions and is administered in a single session.
What is the passing score for the Health-Cloud-Accredited-Professional Certification exam?
Answer: The passing score for the Health-Cloud-Accredited-Professional Certification exam is 70%.
How long is the Health-Cloud-Accredited-Professional Certification valid? 
Answer: The Health-Cloud-Accredited-Professional Certification is valid for three years.
What type of support is provided for Health-Cloud-Accredited-Professional Certification candidates? 
Answer: Support for Health-Cloud-Accredited-Professional Certification candidates is provided through the Health Cloud certification audit tool, which provides guidance on the exam and exam preparation process.
How can I find out if I am eligible to take the Health-Cloud-Accredited-Professional Certification exam? 
Answer: To find out if you are eligible to take the Health-Cloud-Accredited-Professional Certification exam, you must complete the Health Cloud Certification Eligibility Form.
How long does it take to complete the Health-Cloud-Accredited-Professional Certification process? 
Answer: The entire Health-Cloud-Accredited-Professional Certification process can take up to six weeks, depending on the number of candidates applying.
Is there a fee to take the Health-Cloud-Accredited-Professional Certification exam? 
Answer: Yes, there is a fee to take the Health-Cloud-Accredited-Professional Certification exam. The fee is $300 and must be paid prior to taking the exam.
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