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Salesforce Certified AI Associate Exam (SP24) Dumps June 2024

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Salesforce Salesforce-AI-Associate Sample Questions

Question # 1

How does AI which CRM help sales representatives better understand previous customer

A. Creates, localizes, and translates product descriptions

B. Triggers personalized service replies

C. Provides call summaries

Question # 2

Cloud Kicks wants to improve the quality of its AI model's predictions with the use of a
large amount of data.
Which data quality element should the company focus on?

A. Accuracy

B. Location

C. Volume

Question # 3

What should an organization do to enforce consistency across accounts for newly entered

A. Merge all duplicate accounts into a single record when duplicate entries are detected.

B. Input the data exactly as it appears from the source, such as the company’s website or
social media,

C. Implement naming conventions or a predefined list of user-selectable values for
organization-wide records.

Question # 4

What is a societal implication of excluding ethics in AI development?

A. Faster and cheaper development

B. More innovation and creativity

C. Harm to marginalized communities

Question # 5

Cloud Kicks relies on data analysis to optimize its product recommendations for customers.
How will incomplete data quality impact the company's recommendations?

A. The response time for the product

B. The accuracy of the product

C. The diversity of the product

Question # 6

A sales manager wants to use AI to help sales representatives log their calls quicker and
more accurately.
Which functionality provides the best solution?

A. Call Summaries

B. Sales Dialer

C. Auto-Generated Sales Tasks

Question # 7

Cloud Kicks prepares a dataset for an AI model and identifies some inconsistencies in the data.
What is the most appropriate action the company should take?

A. Adjust the Al model to account for the data inconsistencies.

B. Increase the quantity of data being used for training the model

C. Investigate the data inconsistencies and apply data quality techniques.

Question # 8

How does poor data quality affect predictive and generative AI models?

A. Creates inaccurate results

B. Increases raw data volume

C. Decreases storage efficiency

Question # 9

Which AI tool is a web of connections, guided by weights and biases?

A. Neural networks

B. Predictive Analytics

C. Rules- based systems

D. Mark this item for later review,

Question # 10

Cloud Kicks wants to evaluate the quality of its sales data.
Which first step should they take for the data quality assessment?

A. Plan and align territories,

B. Run a new report or dashboard.

C. Identify business objectives.

Question # 11

How does AI assist in lead qualification?

A. Scores leads based on customer data

B. Creates personalized SMS campaigns

C. Automatically interacts with prospects

Question # 12

Which best describes the difference between predictive AI and generative Al?

A. Predictive AT uses machine learning to classify or predict outputs from its input data
whereas generative Al does not use machine learning to generate its output.

B. Predictive Al uses machine learning to classify or predict outputs from its input data
whereas generative Al uses machine learning to generate new and original output for 4
given input

C. Predictive Al and generative Al have the same capabilities but differ in the type of input
they receive; predictive AT receives raw data whereas generative AT receives natural

Question # 13

Which action introduces bias in the training data used for AI algorithms?

A. Using a large dataset that is computationally expensive

B. Using a dataset that represents diverse perspectives and populations

C. Using a dataset that underrepresents perspectives and populations

Question # 14

What is the significance of explainability of trusted AI systems?

A. Increases the complexity of AI models

B. Enhances the security and accuracy of AI models

C. Describes how Al models make decisions

Question # 15

Cloud Kicks wants to evaluate its data quality to ensure accurate and up-to-date records.
Which type of records negatively impact data quality?

A. Structured

B. Complete

C. Duplicate

Question # 16

Cloud Kicks' latest email campaign is struggling to attract new customers.
How can AI increase the company's customer email engagement?

A. Create personalized emails

B. Resend emails to inactive recipients

C. Remove invalid email addresses

Question # 17

A business analyst (BA) is preparing a new use case for Al. They run a report to check for
null values in the attributes they plan to use.
Which data quality component Is the BA verifying by checking for null values?

A. Duplication

B. Usage

C. Completeness

Question # 18

Cloud Kicks plans to use automated chat as its primary support channel.
Which Einstein feature should they use?

A. Discovery

B. Bots

C. Next Best Action

Question # 19

Which type of AI can enhance customer service agents' email responses by analyzing the
written content of previous emails?

A. Natural language processing

B. Machine learning

C. Deep learning

Question # 20

A sales manager is looking to enhance the quality of lead data in their CRM system.
Which process will most likely help the team accomplish this goal?

A. Redesign the lead conversion process,

B. Review and update missing lead information.

C. Prioritize active leads quarterly.

Question # 21

A developer has a large amount of data, but it is scattered across different systems and is
not standardized.
Which key data quality element should they focus on to ensure the effectiveness of the AI

A. Performance

B. Consistency

C. Volume

Question # 22

What are predictive analytics, machine learning, natural language processing (NLP), and
computer vision?

A. Different types of data models used in Salesforce

B. Different types of automation tools used in Salesforce

C. Different types of AI that can be applied in Salesforce

Question # 23

What does the term "data completeness" refer to in the context of data quality?

A. The degree to which all required data points are present in the dataset

B. The process of aggregating multiple datasets from various databases

C. The ability to access data from multiple sources in real time

Question # 24

What is one technique to mitigate bias and ensure fairness in AI applications?

A. Ongoing auditing and monitoring of data that is used in AI applications

B. Excluding data features from the Al application to benefit a population

C. Using data that contains more examples of minority groups than majority groups

Question # 25

What are the potential consequences of an organization suffering from poor data quality?

A. Low employee morale, stock devaluation, and inability to attract top talent

B. Revenue loss, poor customer service, and reputational damage

C. Technical debt, monolithic system architecture, and slow ETL throughput

Question # 26

What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles?

A. Safeguarding fundamental human rights and protecting sensitive data
B. Taking responsibility for one's actions toward customers, partners, and society
C. Ensuring transparency In Al-driven recommendations and predictions

Question # 27

Which features of Einstein enhance sales efficiency and effectiveness?

A. Opportunity List View, Lead List View, Account List view
B. Opportunity Scoring, Opportunity List View, Opportunity Dashboard
C. Opportunity Scoring, Lead Scoring, Account Insights

Question # 28

What is a key benefit of effective interaction between humans and AI systems?

A. Leads to more informed and balanced decision making
B. Alerts humans to the presence of biased data
C. Reduces the need for human involvement

Question # 29

A business analyst (BA) wants to improve business by enhancing their sales processes and customer..
Which AI application should the BA use to meet their needs?

A. Sales data cleansing and customer support data governance
B. Machine learning models and chatbot predictions
C. Lead scoring, opportunity forecasting, and case classification

Question # 30

In the context of Salesforce’s Trusted AI Principles what does the principle of Empowerment primarily aim to achieve?

A. Empower users to off all skill level to build AI application with clicks, not code.
B. Empower users to contribute to the growing body of knowledge of leading AI research.
C. Empower users to solve challenging technical problems using neural networks.

Salesforce-AI-Associate Exam Overview Complete Detail:

Overview Details
Exam Name Salesforce AI Associate
Exam Code Salesforce-AI-Associate
Duration 60 minutes
Number of Questions 60
Passing Score 65%
Format Multiple-choice and multi-select questions
Language English
Content Areas (Weight) - Einstein Analytics Fundamentals (20%)
- Data Model and Management (15%)
- AI Model Building and Management (30%)
- Implementation and Consulting Best Practices (20%)
- Ethics and Privacy (15%)
Prerequisites None, but experience with Salesforce recommended
Target Audience Salesforce professionals, data analysts, AI enthusiasts
Exam Registration Via Salesforce Certification website or testing centers
Cost Approximately USD 200 (varies by region)
Retake Policy Allowed after 14 days of first attempt, fees apply
Certification Validity 2 years, with maintenance exams required annually
Preparation Materials Salesforce Trailhead modules, study guides, practice exams

Learning About the Salesforce AI Associate Dumps

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Your exam is set around 40 multiple-choice questions. The candidate must complete the exam within the allotted time of 70 minutes. And within this time frame, you are expected to score 65%. With a meager registration fee of 75 USD, the exam opens up tons of career opportunities.

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We ensure the candidates have the best environment for their Salesforce Certified AI Associate exam question answers training. We took measures to establish a comfortable salesforce-ai-associate practice test platform for knowledge and skills training that follows the exam objectives. Here are some objectives covered in your exam:

  • AI Fundamentals: 17%
  • AI Capabilities in CRM: 8%
  • Ethical Considerations of AI: 39%
  • Data for AI: 36%

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To prepare for the exam, you need all the training you can afford. And references to the Salesforce AI Associate study materials are a must. Try these tips and tricks so you can proudly call yourself a Salesforce Certified AI Associate:

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Salesforce Salesforce-AI-Associate Frequently Asked Questions

What is the Salesforce AI Associate exam, and who is it intended for?
The Salesforce AI Associate exam is designed for individuals who want to demonstrate their knowledge and skills in using artificial intelligence (AI) technologies within the Salesforce ecosystem. It is suitable for developers, administrators, and consultants who work with AI features in Salesforce. Salesforce-AI-Associate Exam Details
What are the prerequisites for taking the Salesforce AI Associate exam?
There are no specific prerequisites for the Salesforce AI Associate exam. However, it is recommended to have a fundamental understanding of Salesforce and AI concepts. Preparing for the Salesforce AI Associate Exam
How can I register for the Salesforce AI Associate exam?
You can register for the exam on the official Salesforce certification website. Salesforce Certification Website
What is the exam format and duration?
The Salesforce AI Associate exam consists of multiple-choice questions and is typically 60 minutes in duration. Salesforce AI Associate Exam Format
What topics are covered in the Salesforce AI Associate exam?
The exam covers a range of topics including AI fundamentals, Salesforce Einstein, predictive modeling, and more. You can find a detailed exam outline on the Salesforce certification website. Salesforce AI Associate Exam Guide
Can you provide some tips for preparing for the exam?
Sure! To prepare for the exam, it's important to study the official Salesforce documentation, complete Trailhead modules, and consider taking practice exams to assess your knowledge. Preparing for Salesforce Exams
Are there any official study materials or resources recommended for exam preparation?
Salesforce provides official study materials, including Trailhead modules, certification guides, and practice exams, which are highly recommended for preparation. Salesforce Trailhead
How much does it cost to take the Salesforce AI Associate exam?
The cost of the Salesforce AI Associate exam may vary. Check the Salesforce certification website for the most up-to-date pricing information. Salesforce Certification Pricing
What are Salesforce-AI-Associate Practice Tests, and why are they important?
Salesforce-AI-Associate Practice Tests are simulated exams that mimic the format and content of the actual Salesforce AI Associate certification exam. They are crucial for candidates to assess their readiness and identify areas of improvement before taking the real exam.
How can I contact your support team if I have questions or encounter issues with the practice tests?
You can contact our support team through the "Contact Us" page on our website or by emailing [email protected]. We are here to assist you.
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