Overview | Details |
---|---|
Exam Name | Salesforce Consumer Goods Cloud Accredited Professional |
Exam Code | No specific code |
Certification | Salesforce Consumer Goods Cloud Accredited Professional |
Target Audience | Individuals with deep knowledge and experience implementing and managing Salesforce Consumer Goods Cloud solutions for consumer goods companies. |
Passing Score | Not publicly disclosed (typically around 70%) |
Time Limit | 120 minutes (2 hours) |
Delivery Format | Online proctored |
Language | English |
Cost | Varies by region, check the official website |
Structure & Format | 80 Multiple Choice Questions (MCQs) |
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71 questions with answers | Updation Date : 24 Mar, 2025 |
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Which three fields are available on the Retail Store object that differentiate them from the Account object?
A. Delivery Method
B. Operating Hours
C. Preferred Visit Hours
D. Shipping Address
E. Payment Method
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
A. Store Performance Dashboard
B. Team Performance Dashboard
C. Lost Visit Store Performance Dashboard
D. Product Performance Dashboard
Which step is required to link an Action Plan to a Visit record?
A. Create an Action Plan based on the template where the template owners are the Sales Reps.
B. Create an Action Plan Template by specifying Visit' as the target object and publish it.
C. Activate the Visit to generate Action Plan Tasks.
D. Activate the Action Plan.
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
A. Other
B. Planogram Check
C. Inventory Check
D. Custom
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?
A. Turn the competitor's products around and re-perform the check.
B. Contact the manager to create a new planogram.
C. Cancel the task and perform the planogram check manually.
D. Edit product tags
A consultant for Northern Trail Outfitters (NTO) company advises NTO to leverage Visit Recommendations for the field team. Which build option ensures the strategy is scalable to meet the requirements of NTO?
A. Build the strategy using Workflows.
B. Build the strategy using Flow Builder.
C. Build the strategy using an Apex class.
D. Build the strategy using Process Builder.
For flow based tasks, which two statement are correct?
A. A Retail Store KPI is always needed and is passed to the flow in the variable RetailStore KPI.
B. Retail Visit KPIs always need a corresponding Retail Store KPI.
C. Assessment Task IDs and Visit IDs are passed to the flow in a flow task.
D. Retail Store KPIs are not needed, as long as an Assessment Indicator Definition isavailable within the flow to create the Retail Visit D KPI.
E. Flow based tasks should never be used for tasks that require a Retail Visit KPI.
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
A. Retail Store KPI
B. Assessment Task Definition
C. Delivery Tasks
D. Assessment Indicator Definition
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
A. Create an In-Store Location called Frozen Food Aisle'.
B. Create a record type called 'Frozen Food Aisle on the task.
C. Create a picklist field called location' to document the Frozen Food Aisle.
D. Nothing as Product2 captures that the product is frozen.
E. Create a record type called 'Frozen Food Aisle' on the retail store.
How can a Field Sales Manager access a photo taken by a Field Rep of a defective In- store asset
A. The photo is linked to the visit record
B. The photos Inked to the asset record
C. The photo is sent directly to the manager's email
D. The photo is linked to the asset check task
Which object is exclusively available to users in setup to perform direct store delivery?
A. Shipment
B. Delivery Task
C. Order
D. ProductTransfer
A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?
A. The team member must make sure Einstein Object Detection has been enabled.
B. The team member must populate the custom context field on the assessment task.
C. The team member must associate the In-Store Location to the Planogram for the functionality to work.
D. The team member must upload an image of the planogram to the assessment task's related documents.
Which Statement is accurate regarding Action Plan Templates?
A. They can be associated with Assessment Task Definitions and Component Tasks
B. They can be Cloned
C. They can be deleted
D. They cannot be setup in the mobile application
What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?
A. Build the model to be used and review its quality prior to deployment to support a positive first experience
B. Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI
C. Assign a permission set for users who need to use Einstein to provide access to functionally
D. Upload a suppression data set for known competitor products so Einstein can avoid the detection
E. Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI
Which two standard capabilities are available when executing a promotion check in the field?
A. Viewing which products are included in the protection
B. Marking the promotion as complete
C. Taking a photo of the promotion
D. Changing the promotion planning dates
E. Changing the discounts on the products included in the promotion
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?
A. Assortment Product
B. Delivery Product
C. Assessment Task Product
D. Promotion Product
E. Store Product
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan forcorrection. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
A. Use an inventory check task with flow
B. Use a custom task with flow
C. Use a promotion check task with apex
D. Use a custom task with apex
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
A. Assessment Task Plan
B. Industries
C. Visit Execution
D. Visit Planning
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
A. Category Manager
B. Divisional Manager
C. Sales Manager
D. Store Manager
When performing a search in an inventory check task which products are considered for the search?
A. All products created by the user
B. All products associated with the retail store
C. All products owned by the user
D. All products in the organization
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
A. Tableau CRM Plus User
B. Retail Execution Lightning Plus
C. Tableau CRM Plus Admin
D. Lightning Direct Store Delivery
E. Action Plans
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