Salesforce CRT-211 Question Answers

Question # 71

AW Computing has been advertising a new keyboard that was released at the beginning of the  month. The sales team has an additional incentive to add the keyboards to every sale. The  administrator already added the product to Salesforce but the reps are unable to select the product  on the opportunity.  Which two options should an administrator check to ensure the product is available?  Choose 2 answers  

A. Confirm the correct price book is selected on the opportunity.
B. Make sure the price book Is in the company currency. 
C. Ensure the product is associated with the correct price book. 
D. Verify the product has a start date entered. 

Question # 72

Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its  Salesforce org.  Which two options should the administrator consider to use MFA?  Choose 2 answers  

A. An Authentication App 
B. A Username and Password 
C. A Security Token 
D. An Encryption Key

Question # 73

An administrator has a request to write a report listing accounts that have sales from this year and  that have a completed activity in the last 30 days.  What reporting feature should the administrator employ to provide only the list of accounts, without  listing the details of the opportunities?  

A. Joined Report 
B. Cross-Filter 
C. Summary Report 
D. Filter Logic 

Question # 74

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity  reminders. If the opportunity is in the Proposal stage a week before the close date, they want an  email sent to the opportunity owner and manager. If the Budget Approved custom field is checked,  the managers want to be notified immediately.  How should these requirements be met without using code?  

A. Create a schedule-triggered flow. Configure the trigger to flow weekly. 
B. Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved. 
C. Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved
D. Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily. 

Question # 75

AW Computing has a new requirement from its security team where audit information relating to an  account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team.  What relationship should be used to relate the Audit object to the Account object? 

A. Master-Detail  
B. Lookup 
C. Many-To-Many 
D. Self

Question # 76

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or  update the opportunity team.  Which two options would be required for a sales rep to add a rep to the opportunity team?  Choose 2 answers  

A. Transferred ownership of the Opportunity to the sales rep 
B. A permission with Edit access on the Account object 
C. A role above the Opportunity owner in the role hierarchy 
D. Transferred ownership of the Account to the sales rep 

Question # 77

An administrator at AW Computing noticed that a custom field on the Contact object was changed  from text to text area.  What tool should the administrator use to investigate this change?  

A. Developer Console 
B. Field History Tracking 
C. Debug Log 
D. View Setup Audit Trail

Question # 78

An administrator has been tasked with sending an email notification to all project team members  when project status is changed to Allocated. Project teams contain users from different departments  and different roles.  How should an administrator ensure the proper users will receive the email? 

A. Configure a queue for the project team and have members view the queue's list view. 
B. Use sharing rules to automatically share with the individual users in the project team. 
C. Move the project users to the same role and send the email alert to everyone in the role. 
D. Create public groups for each project team and send the email alert to the project group. 

Question # 79

The distributors at Cloud Kicks are eligible for support based on a specific service contract-How  should the administrator show this in Salesforce?  

A. Use entitlement management. 
B. Add a service contract to the record. 
C. Turn on Service Cloud. 
D. Build a new custom object. 

Question # 80

Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed  shipping to Canadian customers. While the Country field is already on the page layout, the sales  team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping  issue is resolved.  How should the administrator solve this issue? 

A. Modify the page layouts to move the Country field into its own section. 
B. Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.
C. Create an in-app guidance prompt for Canadian records. 
D. Create a new record type and page layout for Canadian customers, ensuring their pages look different.

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