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241 questions with answers Updation Date : 16 Jul, 2026
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Salesforce CRT-211 Sample Questions

Question # 21

An administrator wants to determine if brute-force password attacks are being used against the org.  A brute-force attack is when multiple password combinations are attempted in a short time period.  Where should the administrator look for more information? 

A. Login Forensics 
B. Connected Apps OAuth Usage 
C. Event Manager 
D. User Field History Tracking 


Question # 22

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website.  Managers receive a report of all cases created last week. Managers would like a way to easily see in  the report if the customer refers to the new shoe line in the case subject.  How should the system administrator modify thr report meet this request?  

A. Add a cross-filter and a with' sub-filter. 
B. Build a row-level formula.  
C. Change the format to a joined repi 
D. Include a contains filter on Subject.


Question # 23

Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has  been created with the necessary configuration and dat  a. The administrator needs to create 10 now environments with the same metadata and data for  each user.  What should the administrator do to meet the requirements?  

A. Use refresh sandbox without Auto Activate. 
B. Use the existing sandbox as a sandbox template. 
C. Use clone a sandbox option from the existing sandbox. 
D. Use a scratch org definition to copy sandbox. 


Question # 24

Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old.  The system administrator has written an assignment rule to distribute these leads to the correct  owners or queues.  Which two tools should the administrator use to update the owner of these leads?  Choose 2 answers  

A. Bulk API 
B. Mass Update 
C. Dataloader.io 
D. Import Wizard


Question # 25

Cloud Kicks users report receiving an "Apex CPU time limit exceeded" error message when  attempting to close certain opportunity records. This does not occur on every opportunity record  change or for every user.  What is the recommended method for the administrator to identify the cause? 

A. Monitor with Login Forensics. 
B. Enable Debug Logging for users. 
C. Review the Setup Audit Trail. 
D. Set up Apex Exception Email alerts 


Question # 26

Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity  reports. The system administrator adds a dashboard filter on Account Owner. When filtering the  dashboard by Account Owner, records are now missing from several Opportunity components.  What is the recommended way for the system administrator to resolve this issue?  

A. Add a cross-filter to the Opportunity source reports. 
B. Use a custom report type for Accounts with or without Opportunities. 
C. On the Opportunity components, change the equivalent field. 
D. Create a joined Accounts and Opportunities report for the components. 


Question # 27

When an Account has more than five open opportunities over US$10,000, the sales rep should have  an option on the Account page to start the escalation process to allocate additional resources.  Which two configurations should the administrator create?  Choose 2 answers  

A. Component Visibility filter 
B. Formula field 
C. Roll-Up Summary field 
D. Dynamic Forms


Question # 28

The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can  view sensitive information when users leave devices unlocked in public settings. The security team  wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.  What is the recommended security setting to configure?  

A. Enforce login IP ranges on every request. 
B. Lock sessions to the domain in which they were first used. 
C. Require a high assurance session. 
D. Force logout on session timeout.


Question # 29

AW Computing continues to grow and has concerns about the volume of sensitive data being stored  in its org. The administrator suggests utilizing Salesforce Shield.  What should the team consider before Implementing Salesforce Shield?  

A. Encrypted f elcz art j-ab e to be referenced in flows. 
B. Einstein Lead Scoring is available on encrypted fields. 
C. Paused flows can cause data to be saved in an unencrypted state. 
D. Shield Platform Encryption can be used with custom metadata types.


Question # 30

Which three fields should be used as filter criteria? Choose 3 answers

A. A phone field that provides the full phone number of the seller. 
B. A multi-select picklist field that designates features of the listing. 
C. A number field that designates the square footage of the listing. 
D. A formula field that calculates a price for the listing. 
E. A picklist field that designates the county of the listing. 


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