Salesforce Slack-Con-201 Question Answers

Question # 1

Question: A company wants to collaborate securely with external partners in Slack. Which feature should they use?

A. Shared channels
B. Slack Connect
C. Guest accounts
D. Public channels

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Question # 2

An Org Admin needs to ensure sensitive client data shared in Slack is not retained longer than necessary. Which feature should they configure?

A. Compliance Exports
B. Custom retention policies
C. Slack Connect
D. Workflow Builder

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Question # 3

In an effort to improve productivity, a company using Slack seeks to optimize its channel strategy.  What is a key practice they should implement for effective channel management?  

A. Automatically add all employees to every channel 
B. Use clear and descriptive naming conventions for channels 
C. Allow all employees to create channels without restrictions 
D. Focus primarily on private channels to keep discussions confidential.

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Question # 4

In designing a Slack grid for an organization, what is a best practice to ensure that the design aligns with the organization’s communication needs and structure? 

A. Tailoring the grid to reflect the organization's structure, with channels dedicated to different departments, projects, and company-wide communication
B. Implementing a single channel for all communications to simplify management and oversight 
C. Creating a large number of channels upfront to cover potential future needs 
D. Designing the grid based solely on the preferences of the top management team

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Question # 5

During a consultation with a client new to Slack, what question should you ask to align Slack’s capabilities with their long-term goals?

A. What are your color preferences for the Slack interface to match your company branding?
B. "What are your organization's strategic objectives and how do you envision Slack supporting these objectives?
C. How many channels do you think your organization will need in Slack?
D. Would you prefer using Slack on desktop or mobile?

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Question # 6

An Org Owner is using the Slack analytics dashboard to determine the optimal allocation of resources for different departments using Slack.  Which aspect of the analytics dashboard should they examine to make informed decisions?  

A. Most frequently used emojis
B. Time spent in voice or video calls
C. Channel creation and usage statistics 
D. Number of direct messages sent

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Question # 7

A legal firm using Slack needs to ensure that their communication aligns with the requirements of legal hold for potential litigation.  
 Which Slack feature is most appropriate for them to utilize?  

A. Periodic data exports for backups 
B. Custom retention settings for messages and files 
C. Compliance Exports for ongoing legal investigations 
D. Two-factor authentication for all users 

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Salesforce Slack-Con-201 Frequently Asked Questions