Salesforce OmniStudio-Consultant Question Answers

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Question # 1

Which element retrieves data from a Salesforce picklist in an org?

A. DataRaptor Extract Action
B. Lookup
C. Select
D. Calculation Action
E. Mark this item for later review.

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Question # 2

A consultant Is designing a solution for a client using Omnistudio. The client wants to display data and launch actions from their Salesforce org. Which OmniStudio tool should the consultant use to meet this requirement? 

A. DataRaptors
B. FlexCards
C. OmniScripts
D. Integration Procedures

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Question # 3

A company is designing a new console for contact center agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows: * "Open" cases with case description, case open date, case type, assigned to and priority fields. Open cases should be highlighted with a red border. * "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. * "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. How should the consultant design the FlexCard solution to meet these requirements? 

A. Using three FlexCards
B. Using a single FlexCard with three states
C. Using a single FlexCard with multiple card filters
D. Using a single FlexCard with three flyouts

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Question # 4

A pop-up window will display additional information about the campaign, such as details about the members. A button must initiate a guided process to add new leads to the campaign. Which two FlexCard features should the consultant recommend to meet these requirements? Choose 2 answers 

A. Block Element
B. OmniScript Action
C. Interaction Launcher
D. Data Table
E. Flyout Action

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Question # 5

A company has several customer support departments. Each department has different case creation processes, but they want to unify them into a single LWC OmniScript. During the discovery, the consultant identifies two key requirements: * Each department has different case fields they need to capture * If the user cancels the process, they should return to a support console app Which two OmniScript features should the consultant recommend to meet these requirements? Choose 2 answers 

A. Enable the Save for Later feature
B. Set Enable Cancel in Setup
C. Use Conditional Views on steps for each department
D. Add a Done action that redirects to the support console

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Question # 6

A Consultant is working on a project that involves using OmniStudio tools to design
 solutions that meet customer business requirements. The solutions need to be maintainable, scalable, and contribute to long-term customer success. Which OmniStudio tool should the Consultant use to display data and launch actions 

A. OmniScripts
B. FlexCards
C. Integration Procedures
D. DataRaptors

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Question # 7

Which two OmniScript components should the consultant recommend using to meet this validation requirement?Choose 2 answers 

A. Messaging
B. Alert
C. Calculation
D. Formula

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Question # 8

Which three use cases should be implemented using Calculation Procedures& Matrices? Choose 3 answers 

A. Use a house's address, size, and age of the building to determine an insurance premium. 
B. Use rules to determine eligible insurance products based on a house's address and age of the building. 
C. Use location and past usageto determine the monthly cost for an energy product. 
D. Use the product color and capacity to determine the price of a product. 
E. Use risk factors for an insured item to determine different insurance product options. 

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Question # 9

A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature. What three tools should be used in the solution the consultant recommends to meet these requirements? Choose 3 answers 

A. OmniScript 
B. Interaction Launcher 
C. FlexCards
D. OmniStudio Action 
E. DataRaptor 

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Question # 10

A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they willtest their calculation procedures. The consultant recommends that they use the built-in simulator. In this scenario, what benefit should the consultant highlight to the developer team? 

A. It aggregates data elements that have been calculated separately. 
B. It verifies data types in the algebraic calculations of the calculation procedure. 
C. It generates sample input and output JSON that can be easily used to build DataRaptors. 
D. It allows developers to create what-if calculations.

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