Exam Overview
Overview Salesforce B2B-Commerce Administrator Salesforce Administrator
Target Audience Individuals managing B2B Commerce functionalities within Salesforce Individuals managing general Salesforce functionalities
Exam Name Salesforce B2B Commerce Administrator Salesforce Certified Administrator
Exam Code No specific code CRT-101
Certification Salesforce B2B Commerce Administrator Salesforce Certified Administrator
Prerequisite Experience 6 months of experience with Salesforce System Administration and B2B Commerce N/A (recommended but not mandatory)
Passing Score 70% 65%
Time Limit 90 minutes 105 minutes
Delivery Format Online proctored or testing center Online proctored or testing center
Language English English
Cost $200 USD $200 USD
     

Salesforce B2B-Commerce-Administrator Question Answers

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Salesforce B2B-Commerce-Administrator Sample Questions

Question # 1

Which two items are needed to be able to modify the account or person account associated with the 25m 554 OrderSummary without Salesforce Order Management licenses? 
 

A. The OrderLifeCycleType field on the associated OrderSummary is set to MANAGED.
B. The user executing this action has the "Commerce Buyer and Entitlements Integrator"system permission.
C. The OrderLifeCycleType field on the associated OrderSummary is set to UNMANAGED.
D. The user executing this action has either the "Edit Unmanaged Order Summaries" or"B2B Commerce Integrator user"system permission.


Question # 2

An Administrator is having trouble rebuilding the search index. 08m 41s What could be causing this issue? 
 

A. The necessary permissions have not been given to the Administrator.
B. There are no active products associated to any of the categories in the store catalog.
C. There is no price book associated to the store.
D. The products have not been added to an entitlement policy.


Question # 3

An Administrator sets up a new store and imports the product catalog. While verifying the store display, the Administrator notices a "Products" category that the Store Manager asked to not display. How can the Administrator fix this? 

A. Disable the Display in Menu attribute.
B. Enable the Do Not Display in Menu attribute.
C. Disable the Show in Menu attribute.
D. Enable the Hide in Menu attribute.


Question # 4

A client would like to customize the Store so certain groups of buyers see personalized information. Which three criteria types can an Administrator use to create an audience for a component on a Store page? 
 

A. Active Cart Total Value
B. Permission Set
C. Profile
D. Product Category
E. User's Location


Question # 5

AB2B Administrator notices a change that needs to be made to a storefront before the Change Set can be finalized for deployment. From which two places can the Administrator directly access Experience Builder to make the change? 
 

A. All Sites
B. Experience Cloud Configuration
C. All Communities
D. Digital Experiences
E. Store tile


Question # 6

Which three options does an Administrator have for adding content to a Product out of the box? 
 

A. Only one Product Detail Image
B. One or more Attachments
C. Up to eight Product Detail Images
D. Only one Product List Image
E. One or more Product Banner Images


Question # 7

Which requirement must be met before an Administrator can perform a search index? 
 

A. All products must have at least one image assigned.
B. All products must have a SKU assigned.
C. At least one product must be marked Active.
D. At least one product must have a ProductCode assigned.


Question # 8

Where can an Administrator configure an alternative or new checkout flow?

A. Checkout Button on the Cart page
B. Experience Builder on the Checkout page
C. Store tile in the Commerce app
D. Process Builder Button in Experience Builder


Question # 9

Which two preferences are required to successfully run B2B on Lightning Experience checkout? 27m 30s 
 

A. Enable Account Relationships
B. Enable Optional Price Books for Orders
C. Enable Negative Quantity
D. Enable Orders


Question # 10

An Administrator needs to rebuild the Search Index in the B2B Commerce App. What should the Administrator do next while on the store record page? 
 

A. Click onthe Search tile
B. Click on Community Settings
C. Click on Search Reindexing in the Quick Actions
D. Go to Search Reindex in Setup


Question # 11

An Administrator needs to rebuild the Search Index in the B2B Commerce App. What should the Administrator do next while on the store record page? 
 

A. Click onthe Search tile
B. Click on Community Settings
C. Click on Search Reindexing in the Quick Actions
D. Go to Search Reindex in Setup


Question # 12

What must an Administrator set up in order to use an approved entity ina CRM collection? 
 

A. Global List view
B. Sales List View
C. CRM List view
D. Service List View


Question # 13

Which three configuration aspects must be set up outside the Commerce App in order to deploy and activate the full B2B Commerce experience both for internal and external users? 
 

A. Custom attributes
B. Experience Sites
C. Multi-Factor Authentication
D. Profiles and Permission Sets
E. Salesforce CMS


Question # 14

Which two steps should an Administrator take to move the B2B store configuration from a sandbox environment to a production environment? 
 

A. Add the Store Configuration to a change set.
B. Import the settings to the Production environment with Workbench.
C. Export the store settings with Data Loader.
D. Export the store configuration from the Store Administration.


Question # 15

What configuration steps are required to send Order confirmation emails to Buyers? 
 

A. Create an Email template, Set up Organization-Wide Addresses, Create an Email Alert,dd an Auto-launched flow
B. Create a Trigger on Order Status change and invoke the Buyer Confirmation Email flowfrom the Trigger code
C. Locate the existing "Buyer Confirmation Email" sub-flow, Add it to the Checkout flow asan invocable action
D. Check the box called “Activate Order Confirmation to Buyers” in the Commerce AppsStore Administration


Question # 16

What does an Administrator need to configure to enable Activity Tracking in the storefront? 
 

A. Set a Cookie for Tracking.
B. Deploy Commerce Einstein.
C. Configure Time to Live with Experience Builder.
D. Leverage Google Analytics.


Question # 17

A company already has an Experience Cloud Site that they want to use as the store. They are currently implementing B2B Commerce. What should an Administrator do in this scenario? 
 

A. Drag and drop the Commerce components onto the proper pages in Experience Builder.
B. Use the ‘Create a Store on Existing Site’ button in the Commerce app.
C. Convert the existing site to a B2B Commerce site in the Digital Experience setting.
D. Create the store in Setup and link it to the existing site.


Question # 18

An Administrator has a working checkout flow and needs to meet a requirementthat all orders over a certainamount be paid for using a credit card instead of a purchase order. How should the Administrator start? 

A. Search AppExchange for a Payment Gateway that handles both credit cards andpurchase orders.
B. Add decision logic to hide the option for purchase orders on orders that meet the criteria.
C. Delete the pricing subflow called Subflow - Confirm Price and replace it with a newsubflow for credit cards.
D. Create a Payment Gateway mapped to two providers.


Question # 19

An Administrator wants to change the layout of search results and category detail pages. Which two options are available out-of-the-box? 
 

A. Matrix
B. Tree
C. Chart
D. List
E. Grid


Question # 20

AB2B Administrator needs to set up a user so they have the ability to switch between accounts in the store to purchase for multiple accounts. Which three tasks are necessary to allow this user to switch to another account? 
 

A. Add the Switch Accounts component to the Store home page.
B. Assign the Account Switcher User permission to the purchasing user.
C. Share the Account with the purchasing user.
D. Assign the Buyer Manager permission to the purchasing user.
E. Create an External Managed Account record.


Question # 21

What step is required before the administrator can see orders? 
 

A. Give Read-Only Field-Level Security on the Store Sales field for Orders
B. Give Read-Only Field-Level Security on the Sales Store field for Orders
C. Give Visible Field-Level Security on the Store Sales field for Orders
D. Give Visible Field-Level Security on the Sales Store field for Orders


Question # 22

A Bedding company is selling bed items that vary by three different lengths. 36m 31 Which set of steps should an Administrator take to create variation products? 
 

A. Create a custom field length_c, a variation attribute set, and three parent products.
B. Create a custom field length_c, a variation attribute set, and a parent product.
C. Create a custom field length_c and a parent product with length selected as variationfield.
D. Create a custom object ProductWithLength_c, a custom field, and a parent product.


Question # 23

What step does an Administrator need to take in order to authorize a payment gateway safely? 
 

A. Add a username password credential to payment providers in Setup
B. Create a Named Credential
C. Create a new payment client token
D. Upload a client certificate in Setup using Certificate and Key Management


Question # 24

Which two records can an Administrator bulk update in the Commerce App? 
 

A. Stores
B. Products
C. Catalogs
D. Pricing


Question # 25

Which two steps can an Administrator take to present different user experiences to different Buyers in a storefront? 
 

A. Create audiences to define different segments
B. Use page variations
C. Link the Store to multiple communities
D. Associate the branding to specific buyer groups


Question # 26

What user license is needed at a minimum to deploy B2B Commerce successfully for Buyers and external users? 
 

A. Customer Community Plus License
B. Partner Community License
C. Full CRM User license
D. Customer Community License


Question # 27

An Administrator has received a request to enable an existing Account for the storefront and checkout. Which two steps should the Administrator take to provide access? 
 

A. Assign the Account to the appropriate Buyer Group.
B. Update the Account Record Type to "B2B Buyer Account."
C. Add Shipping and Billing Addresses to the Contact Point Address object.
D. Update the Account Status to "Approved."


Question # 28

Which field type cannot be added as a Searchable field? 
 

A. Text
B. Text Area
C. Formula
D. Picklist
E. Currency


Question # 29

Which three field types can an Administrator set as filterable fields for Search? 
 

A. Text
B. Checkbox
C. Picklist (Multi-Select)
D. Picklist
E. Currency


Question # 30

An Administrator wants to add the company name and logo to the user profile menu in the store. How should the Administrator do this? 
 

A. Edit the User Profile Menu in Profile Builder.
B. Modify the User Profile Lightning Record Page in Experience Builder.
C. Modify the settings for the User Profile Menu component.
D. Make changes to the User Profile Menu in Setup.


Question # 31

An Administrator needs to set up a variation product for the first time in a new org and prepare the search index. 26m 164 Before creating the product, in which two places does the Administrator need to go to establish a variation attribute structure? 
 

A. Commerce Setup
B. Product Workspace
C. Catalogs
D. Object Manager


Question # 32

An Administrator is setting up email templates that will be automatically sentto customers after performingdifferent actions. How should the Administrator ensure that the emails will all be sent from a "no-reply" email address? 
 

A. Create a Domain Email Address in the Store Manager.
B. Create an Org-Wide Email Address in Setup.
C. Create a No-Reply Email Address in Setup.
D. Create a System Email Address in the Store Manager.


Question # 33

Which two actions would require a rebuild of the Search Index? 
 

A. Add a product to an active Entitlement Policy used in the store.
B. Add an account to a store Buyer Group.
C. Remove a product from the store Catalog.
D. Adjust the price of a product in the store.


Question # 34

An implementation of B2B Commerce is requiring guest users to have read access to the Product object. What should an Administrator do to ensure that guest users have access? 
 

A. Change the org wide default for the Product object to read.
B. Modify the guest user profile to provide access to the Product object.
C. Create a new store sharing setting on the Product object.
D. Create a sharing rule on the Product object.


Question # 35

Which status does CMS content need to be in to edit the record? 
 

A. Review
B. Preproduction
C. Editable
D. Draft


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Salesforce B2B-Commerce-Administrator Frequently Asked Questions


What is the Salesforce B2B Commerce Administrator exam?
The Salesforce B2B Commerce Administrator exam is designed for professionals who want to demonstrate their expertise in administering Salesforce B2B Commerce solutions.
What are the prerequisites for taking the B2B Commerce Administrator exam?
To take the B2B Commerce Administrator exam, it is recommended that candidates have a solid understanding of Salesforce B2B Commerce and experience in Salesforce administration.
What topics are covered in the B2B Commerce Administrator exam?
The exam covers a range of topics, including configuration, data management, security, and more.
How many questions are there in the exam, and what is the format?
The B2B Commerce Administrator exam consists of multiple-choice questions and typically includes around 60 questions.
What is the passing score for the B2B Commerce Administrator exam?
To pass the exam, candidates need to achieve a score of 65% or higher.
How can I register for the B2B Commerce Administrator exam?
You can register for the exam on the Salesforce Certification website. There is a registration fee associated with the exam.
What resources are available for exam preparation?
Salesforce provides official study materials, practice exams, and training courses to help you prepare for the B2B Commerce Administrator exam.
Can you recommend any study strategies for success?
Effective study strategies for success in the B2B Commerce Administrator exam include setting a study schedule, using practice exams, and hands-on practice with Salesforce B2B Commerce.
What is the retake policy if I fail the exam?
If you do not pass the B2B Commerce Administrator exam, you can retake it after waiting for 15 days. There is no limit to the number of retakes allowed.
Is there a recertification requirement for B2B Commerce Administrators?
Yes, B2B Commerce Administrator certification needs to be renewed every two years to ensure that certified professionals stay up-to-date with the latest Salesforce B2B Commerce developments.
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