Salesforce ADM-201 Question Answers

Question # 31

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an Account. Which flow should a Platform Administrator recommend automating within Flow Builder for this business process? 

A. Scheduled flow 
B. Record triggered flow 
C. Autolaunched flow 
D. Automation event triggered flow 

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Question # 32

Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly. What should a Platform Administrator do to identify the problem? 

A. View the Setup Audit Trail and review for errors. 
B. Set up email logs and review the send error logs. 
C. Use the native debug feature in Flow Builder.
 D. Review debug logs with the flow logging level. 

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Question # 33

A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce? 

A. Dataloader.io 
B. Manual Import 
C. Data Import Wizard 
D. Data Loader 

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Question # 34

Which Salesforce feature allows a Platform Administrator to automate3 the routing of records to specific users for review and decision-making based on predefined criteria?

 A. Assignment Rules
B. Validation Rules 
C. Approval Process 
D. Schema Builder 

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Question # 35

A sales rep wants to be able to categorize multiple picklist values into a single value on a report. Which option should a Platform Administrator suggest to the sales rep to accomplish this? 

A. Bucket Column 
B. Unique Count 
C. Report Filter 
D. Chart 

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Question # 36

The Activity Timeline is missing from the Account record page. What should a Platform Administrator do to correct this? 

A. Add the standard Activities component to the Account Lightning record page. 
B. Update the user’s permission to allow Edit access to the Activity Timeline. 
C. Run a report to verify whether any activities have been logged for that Account. 
D. Add a button for the Activity Timeline in the Object Manager for the Account object. 

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Question # 37

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked a Platform Administrator to help sales reps prioritize and close more deals. What should the administrator configure to help with these issues? 

A. Einstein Search Personalization 
B. Einstein Lead Scoring 
C. Einstein Opportunity Scoring 
D. Einstein Activity Capture 

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Question # 38

At Cloud Kicks, when a rep needs to seek additional support help, there's a series of actions the company wants to ensure are taken. The steps include sending an email and changing the status and owner of the case. What should a Platform Administrator use to give the reps an easy way to make these updates? 

A. Case Assignment Rules 
B. Macros with Quick Actions 
C. Quick Text with Email Templates 
D. Autolaunched Flows with Email Alerts 

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Question # 39

A Platform Administrator at Ursa Major Solar wants to add prepopulated subjects for Tasks and Events. Tasks should have the subjects "Schedule Site Visit" and "Send Contract", while Events should have the subjects "Site Visit" and "Ride Along". What should the administrator configure to achieve this requirement? 

A. Add the new values to the predefined field values for the global actions New Event and New Task. 
B. Add Schedule Site Visit and Send Contract picklist values for the Task subject field. Add Site Visit and Ride Along picklist values for the Event subject field. 
C. Create a new custom Subject picklist field on Activity and add the field values. 
D. Include Schedule Site Visit, Send Contract, Site Visit, and Ride Along picklist values for the Activity subject field. 

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Question # 40

In an approval process, what happens when a queue is selected as the approver? 

A. The queue requires unanimous approval from all of its members before the record is approved. 
B. Any member of the queue can approve or reject the record and the queue is treated as a single entity. 
C. Only the queue owner is notified about the approval request, not its members. 
D. The queue can only be used for objects that do not support individual user approvals. 

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