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Salesforce ADM-201 Sample Questions

Question # 1

Brokers at DreamHouse Realty need to see certain information about one or more caseswhen referencing the contact record. This record case Name, Case ID, Customer Name,Case Reason, Case Status, and Case Creation Date.Which two changes in Setup should the administrator make?

A. Use the page layout editor to change the related list type to Enhanced List.
B. Edit the Related List component in the Lightning App Builder and choose Related List asthe related list type.
C. Edit the Related List component in the Lightning App Builder and choose Enhanced Listas the related list type.
D. Use the page layout editor to include the appropriate column in the Cases related list.

Question # 2

The sales team at Ursa Major Solar has asked the administrator to automate an outboundmessage.What should the administrator utilize tosatisfy the request?

A. Process builder
B. Task assignment
C. Workflow rule
D. Flow builder

Question # 3

Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print,and social under the banner of a called New Runners. In addition, total statistics for thismarketing effort need to be aggregated and visible.Which feature should the administrator use to implement this functionality?

A. Junction object
B. Parent campaign field
C. Lookup relationship
D. Master-detail relationship

Question # 4

Northern Trail Outfitters wants to encourage employees to choose secure and appropriatepasswords for their Salesforce accounts.Whichthree password policies should an administrator configure?Choose 3 answers

A. Maximum invalid login attempts
B. Prohibited password values
C. Require use of Password Manager App
D. Password complexity requirements
E. Number of days until expiration

Question # 5

Northern Trail Outfitters wants to know the average stage duration for all closedOpportunities.How should an administrator support this request?

A. Use process builder to capture the daily average on each opportunity.
B. Add Formula Fields to track Stages on each Opportunity.
C. Run the Opportunity Stage Duration report.
D. Refresh weekly reporting snapshots for Closed Opportunities.

Question # 6

Sales managers would like to know what could beimplemented to surface important valuesbased on the stage of the opportunity.Which tool should an administrator use to meet this requirement?

A. Opportunity Processes
B. Dynamic Forms
C. Path Key fields
D. Workflow Rules

Question # 7

The Support team at Ursa Major Solar prefers using split list views on the case homepage.Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?

A. Filter by a single shipment record type in the list view.
B. Include the Shipments tab on the app's navigation bar.
C. Split views are only available on standard objects.
D. Add the Manage List Views permission for support users.

Question # 8

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadershipwantsanenterprise- wide dashboard of all open opportunities in the pipeline so that users can seehow thecompany is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?

A. Update the dashboard to folder settings to manager for the sales reps role.
B. Add a filter to the dashboard to filter the opportunities by owner role.
C. Build individual dashboards for profiles that need to see the enterprise results.
D. Create a dashboard with the running User set as someone who can see allOpportunities

Question # 9

Northern Trail Outfitters wants toinitiate expense reports from Salesforce to the external HRsystem. This process needs to be reviewed by managers and directors.Which two tools should and administrator configure?Choose 2 answers

A. Quick Action
B. Outbound Message
C. Approval Process
D. Email Alert Action

Question # 10

Ursa MajorSolar uses Opportunity to track sales of solar energy products. The companyhas twoseparate sales teams that focus on different energy markets. The Services team alsowants to useOpportunity to track installation. All three teams will need to usedifferent fields and stages.How Should the administrator configure this requirement?

A. Create three sales processes. Create three record types and one page layout.
B. Create one sales process. Create three record types and three page layouts.
C. Create three sales processes. Create three record types and three page layouts.
D. Create one sales process. Create one record type and three page layouts.

Question # 11

The administrator at CloudKicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers

A. Field Update
B. Chatter Post
C. Auto launched Flow
D. Email Alert

Question # 12

The CTO of AW Computing has defined a new policy for cases to improve customersatisfaction. All cases submitted with a Case Reason of Installation must be acknowledgedimmediately via email and assigned to the appropriate agents. Any cases that are still inthe New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?

A. Auto-response rules, Macros, Entitlements
B. Auto-response rules, Queues, Macros
C. Auto-response rules, Queues, Escalation Rules
D. Auto-response rules, Entitlements, Escalation Rules

Question # 13

The Administrator at Universal Container wants to add branding tosalesforce.Which two considerations should the administrator keep in mind?Choose 2 Answers

A. Only one theme can be active at a time, and a theme applies to the entire org.
B. Themes apply to salesforce classic and to the salesforce mobile app.
C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
D. Chatter external users see the built-in Lightning theme only

Question # 14

At cloud kicks sales reps usediscounts on the opportunity record to help win sales onproducts. When an opportunity is won, they then have to manually apply the discount upthe relatedopportunity products. The sales manager has asked if three is a way to automate thistimeconsumingtask.What should the administrator use to deliver this requirement?

A. Flow Builder
B. Approval Process
C. Prebuild Macro.
D. Formula field

Question # 15

Northern Trail Outfitters has a new flow that automatically sets the field values when a newaccount is created. That the flow is launched by a process, But the flow is notworkingproperly.What should administrator do to identify the problem?

A. Use the native debug feature in the flow builder.
B. Review debug logs with the login level.
C. View the setup audit Trail and review for errors.
D. Setup Email logs and review the send error log.

Question # 16

Northern Trail Outfitters is using one profile for all of its marketing users, providing readonly access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns. How should an administrator fulfil this request? 

A. Permission sets 
B. Organization-wide defaults 
C. Marketing user checkbox 
D. Field-level security 

Question # 17

Universal Containers wants to provide reseller partners with discounted prices on the products they purchase. How should an administrator configure this requirement? 

A. Add a Partner_Discount_c field to the Opportunity 
B. Build separate reseller partner products. 
C. Use a different Opportunity record type. 
D. Create a separate PriceBook for reseller partners. 

Question # 18

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value? 

A. Table 
B. Stacked Bar 
C. Donut 
D. Gauge

Question # 19

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record. What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine? 

A. Ensure the Market Segment field on the Lead is mapped to right field on Account. 
B. Ensure Account has a field that has the exact same name as the new Lead field. 
C. Write a Validation Rule to ensure the Account has a value in that field.
 D. Write a record-triggered flow to copy the custom field from Lead to Account.

Question # 20

An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options 

A. Currency Locale 
B. Default Language 
C. Password Policy
 D. Login Hours 

Question # 21

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers 

A. There will be no data loss with use of a global value set.
 B. Assignment and escalation rules may be affected. 
C. Auto updates will be made to Visualforce references to prevent data loss. 
D. Any list view based on the custom field is deleted. 

Question # 22

Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty? 

A. Use a formula as the default value of the warranty Expiration Date field. 
B. Create a formula field to display l year from the warranty purchased. 
C. Add a validation rule to ensure the Expiration Date field is populated. 
D. Include the warranty Expiration Date field on the mobile page layout. 

Question # 23

A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce? 

A. Log in as the user to unlock the user and reset the password. 
B. Reset the password policies to allow the user to login. 
C. Reset password on the user's record detail page. 
D. Use the unlock button on the user's record detail page. 

Question # 24

An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule? Choose 2 answers 

A. Formula return type 
B. Error condition formula 
C. Error message location 
D. Rule active date 

Question # 25

The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming. Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves? Choose 2 answers 

A. Create and Edit for Campaign Member 
B. Marketing user feature license 
C. Customize Application permission 
D. Edit permission for campaigns 

Question # 26

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers. Which two options should be added to the Lightning record pages to achieve this? Choose 2 answers 

A. Custom Component 
B. Highlight Panel 
C. Action and Recommendations 
D. Component Visibility Filter 
E. Rich Text Area 

Question # 27

The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field. How were these records added without error?

 A. The Restricted picklist checkbox was unchecked. 
B. Field-level security was set to Visible for all profiles. 
C. A global picklist value set was used to populate the picklist. 
D. The Add to All Record Types checkbox was selected. 

Question # 28

The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities. Which functionality is preventing the field type from being changed? 

A. Formula fields 
B. Record types
 C. Visualforce 
D. Javascript

Question # 29

Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution. Why are the support reps unable to see the Closed option in the specified piclist? 

A. The Case record type is missing Closed as a picklist value. 
B. The Close Case page layout must be used to close a case. 
C. The Show Closed Statuses m Case Status Field checkbox is set to the default. 
D. The Support Process being used omits Closed as a status choice. 

Question # 30

An administrator is planning to use Data Loader to mass import new records to a custom object from a new API. What will the administrator need to do to use the Data Loader? 

A. Add a permission set that allows them to import data. 
B. Append their security token at the end of their password to login. 
C. Use the Data Import Tool to mass import custom object records. 
D. Reset their password and their security token. 

Question # 31

Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request? 

A. Predefined Field Values 
B. Global Value Picklists 
C. Dependent Picklists 
D. Validation Rules 

Question # 32

Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab? 

A. Object Permissions 
B. App Permissions 
C. Pig wide Defaults 
D. Tab Settings

Question # 33

The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce. What should the administrator do to identify why the user Is unable to log in? 

A. Review the login history for the user.
 B. Check the attempted logins by running the setup audit trail. 
C. Pull the password history to ensure the password policy was followed. 
D. Reset the security token for the profile. 

Question # 34

Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies? 

A. Hierarchy column 
B. Lookup filter 
C. Formula field 
D. Junction object 

Question # 35

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce. Which type of relationship between Containers_c and Purchase_c should satisfy the requirement? 

A. Roll-Up Summary field 
B. Formula field 
C. Master-detail field 
D. Lookup field

Question # 36

A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses. How can an administrator troubleshoot this problem? 

A. Create a permission set to allow the user to edit Campaign Members. 
B. Provide the user access to both Leads and Contacts to edit all Members. 
C. Make sure the Marketing User Checkbox is checked on the user record page. 
D. Run a Campaign report and update any Member information via Data Loader. 

Question # 37

The IT manager at universal Containers is doing an audit of the systems security. Mow should the administrator provide a summary of the org's security health? 

A. Change the Organization-Wide Default to private to restrict visibility. 
B. Turn on Event Monitoring to track user events. 
C. Download the last six months of user login data. 
D. Run a Health Check to identify vulnerabilities. 

Question # 38

What will happen to the Chatter post in this situation? 

A. The pending Chatter post will be canceled. 
B. The pending Chatter post will be sent on the 10th of the month 
C. The pending Chatter post will be will be paused. 
D. The pending Chatter post will be sent in 30 days.

Question # 39

What will happen to the Chatter post in this situation? 

A. The pending Chatter post will be canceled. 
B. The pending Chatter post will be sent on the 10th of the month 
C. The pending Chatter post will be will be paused. 
D. The pending Chatter post will be sent in 30 days. 

Question # 40

Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company. What is the likely cause? 

A. The stage of the Opportunity records was changed to closed lost.
 B. Permission sets were removed when the user was deactivated. 
C. The record type of the Opportunity records was changed. 
D. The records were manual shared with the user. 

Question # 41

Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission. Which two ways can the marketing users now access converted leads for editing? Choose 2 answers 

A. Find them in the global search result. 
B. Search the Recent Records component on the homepage. 
C. Utilize a list view where lead status equals Qualified. 
D. Use the Data Import Wizard, 

Question # 42

Northern Trail Outfitters is using one profile for all of its marketing users, providing readonly access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns. How should an administrator fulfil this request? 

A. Permission sets 
B. Organization-wide defaults 
C. Marketing user checkbox 
D. Field-level security 

Question # 43

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value? 

A. Table 
B. Stacked Bar
 C. Donut 
D. Gauge 

Question # 44

Universal Containers wants to provide reseller partners with discounted prices on the products they purchase. How should an administrator configure this requirement? 

A. Add a Partner_Discount_c field to the Opportunity 
B. Build separate reseller partner products. 
C. Use a different Opportunity record type.
 D. Create a separate PriceBook for reseller partners.

Question # 45

Universal Containers has three separate lines of business. Each line has specific fields thatmust be displayed to users. However, the fields needed by the sales team are differentthan the fields needed by the service team.How should the administrator configure this requirement?

A. Create two record types, each with 3 page layouts. 
B. Create one recordtype with six Page Layouts. 
C. Create three record types, each with 2 page layouts. 
D. Create six record types, each with 1 page layout. 

Question # 46

What should an administrator use as an identifier when importing and updating recordsfrom aseparate financial system?

A. Auto-Number field? 
B. External ID 
C. Rich text field 
D. Record ID 

Question # 47

Northern Trail Outfitters has the Case Object set to private. The support manager raised aconcern thereps have a boarder view of data than expected and can see all cases on their groupsdashboards.What could be Causing reps to have inappropriate access to data on dashboards?

A. Dashboard Filters 
B. DashboardSubscriptions 
C. Dynamic Dashboards 
D. Public Dashboards. 

Question # 48

Universal Containers has enabled Data Protection and Privacy for its org.Which page layouts will have the Individual field available for tracking data privacyinformation?

A. Case and Opportunity 
B. Account and User 
C. Contact, Lead, and Person Account 
D. Individual, User, and Account 

Question # 49

Universal Containers administrator has been asked to create a many-to-many relationshipbetween two existing custom objects.Which two steps should the administrator take when enabling the many-to-manyrelationship?Choose 2 answers

A. Create a junction with a custom object. 
B. Create two master detail relationships on the new object. 
C. Create two lookup relationships on the new object. 
D. Create URL fields on a custom object. 

Question # 50

The administrator at Ursa Major Solar has created a custom report type and built a reportforsales operation team. However, none of the user are able to access the report.Which two options could cause this issue?Choose 2 Answers

A. The custom report type is in development. 
B. The user’s profile is missing view access. 
C. The org has reached its limit of custom report types. 
D. The report is saved in a private folder 

Question # 51

What are two considerations an administrator should keep in mind when working withSalesforce objects?Choose 2 answers

A. Custom and standard objects have standard fields. 
B. Standard objects are included with Salesforce. 
C. A new standard object can be created. 
D. Only standard objects support master-detail relationships. 

Question # 52

An administrator is on a tight deadline to create dashboards for the sales and marketingteams at AWComputing.What should the administrator do to meet the deadline without increasing the budget?

A. Train someone on the sales and marketing teams to build dashboards. 
B. Check the AppExchange for prebuilt Solution that can be easily customized. 
C. Hire a Consultant to build the custom dashboards. 
D. Build the dashboards manually to meet the deadline. 

Question # 53

An administrator has reviewed an upcoming critical update.How should the administrator proceed with activation of the critical update?

A. Activate the critical update in a sandbox. 
B. Allow the critical update to auto-activate. 
C. Activate the critical update in production. 
D. Allow the critical update to auto-activate in a sandbox. 

Question # 54

An administrator at Cloud Kicks is building a flow that needs to search for records that meetcertain conditions and store values from those records in variable for use later in theflow.What flow element should the administrator add?

A. Assignment 
B. Get Records 
C. Create Records 
D. Update Records 

Question # 55

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.When using the Lead Conversion process, which two records can be Created?Choose 2 answers

A. Account 
B. Campaign 
C. Case 
D. Contact 

Question # 56

When a Sales rep clicks a button on an opportunity, a simplediscount calculator screen should be launched. Which automation tool should an administrator use to build this discount calculator screen?

A. Flow Builder 
B. Workflow Rule 
C. Platform Event 
D. Process Builder 

Question # 57

Cloud Kicks has asked the administrator to test a new screen flow that create contacts.What are two key components of testing the flow?Choose 2 answers

A. Set Up a flow interview to test the flow. 
B. Run the flow using it to create contacts. 
C. Use Debug to test the flow in Flow Builder. 
D. Test the flow in a sandbox. 

Question # 58

The administrator at DreamHouse Realty added an email quick action to the Case pagelayoutand is unable to see the action on the case feed.Which feature must be enabled to ensure the quick action will be displayed as expected?

A. Email Notifications 
B. Email-to-Case 
C. Email Alerts 
D. Email Templates 

Question # 59

The Administrator at Universal Container wants to add branding to salesforce.Which twoconsiderations should the administrator keep in mind?Choose 2 Answers

A. Only one theme can be active at a time, and a theme applies to the entire org. 
B. Themes apply to salesforce classic and to the salesforce mobile app.
C. Up to 150 custom themes canbe created, modified, or cloned from the built-in themes. 
D. Chatter external users see the built-in Lightning theme only. 

Question # 60

An administrator at Cloud Kicks needs to export a file of closed won opportunities from thelast 90days. The file should include the OpportunityName, ID, Close Date, and Amount.How should the administrator export this file?

A. Data Export Wizard. 
B. Data Import Wizard. 
C. Data Export Wizard. 
D. Data Loader. 

Question # 61

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that areonpacific time. The reps on Eastern Time need business hours set to start 3 hours earlier tocover for support.How should an administrator solve for this issue?

A. Set temporary business hours for each time zone. 
B. Adjust the currant business hours to accommodate the Eastern Time Zone. 
C. Create one set of business hours per time zone. 
D. Allow the reps to set business hours manually. 

Question # 62

Universal Containers is trying to improve the user experience when searching forthe tightstatus on a case. The company currently has one support process that is used for allrecord types on cases. Thesupport process has 10 status values. Service reps say they never need more than fivedepending on what kind of case they are workingon.How should the administrator improve on the current implementation?

A. Reduce the number of case status values to five. 
B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console. 
C. Review which status choices are needed for each record type and create support processes for each that is necessary. 
D. Edit the status choices directly on the record type. 

Question # 63

At universal Containers, users would like to be able to share Salesforce records with othermembers of their team, while collaborating around general topics as well.Which are two considerations for enabling this functionality?Choose 2 answers

A. Collaboration groups are created automatically for every department. 
B. Objectlayouts should be configured to include the groups related list. 
C. The Add Record action must be configured in the group publisher. 
D. An administrator needs to create a group to enable record sharing 

Question # 64

Cloud Kicks has a custom object named shoe. Theadministrator has been asked to ensurethat whena relationship is created between Account and shoe to prevent orphaned shoe records.What should the administrator do to complete this requirement?

A. Create an indirect lookup 
B. Create an encrypted lookup 
C. Create a hierarchical lookup 
D. Create a master-detail lookup. 

Question # 65

An administrator wants to create a form in Salesforce for users to fill out when they lose aclient.Which automation tool supports creating a wizard to accomplish this goal?

A. Process Builder 
B. Approval Process 
C. Outbound Message 
D. Flow Builder 

Question # 66

Universal Container wants to increase the security of their org byrequiring stricker userpasswords.Which two of the following should an administrator configure?Choose 2 answers

A. Password different then username 
B. Prevent common words 
C. Minimum password length. 
D. Password complexity requirement. 

Question # 67

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects andShouldbe restricted from deleting any records.What should the administrator do to meet this requirement?

A. Assign the standard System Administrator profile to the analytical user. 
B. Give the user View all access and assign them to the highest role in the role hierarchy. 
C. Create and assign a custom profile with delete access removed for each object. 
D. Create and assign a permission set that includes Read, Create, and Edit access 

Question # 68

The administrator at Ursa Major Solar imported records into an object by mistake.Which two toolsshould be used to undo this import?Choose 2 answers

A. Weekly Data Export 
B. Mass Delete Records 
C. Data Loader 
D. Data Import Wizard 

Question # 69

Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requesteda way to identify these new records from existing Leads.What approach should an administrator take to meet this requirement?

A. Create a separate Lead Lightning App. 
B. Define a record type and assign it to the interns. 
C. Set up Web-to-Lead for the interns' use. 
D. Update the active Lead Assignment Rules. 

Question # 70

An administrator at Universal Containers has been asked to prevent users from accessingSalesforce from outside of their network.What are two considerations for this configuration?Choose 2answers

A. IP address restrictions are set on the profile or globally for the org. 
B. Users can change their password to avoid login IP restrictions. 
C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions. 
D. Single sign-onwill allow users to log in from anywhere. 

Question # 71

Sales users at Universal Containers are reporting that it is taking a long time to editopportunityrecords. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers

A. Add a path for stage to the opportunity record page. 
B. Use a Kanban list view for Opportunity. 
C. Configure an auto launched flow for Opportunity editing. 
D. Create a simplified Opportunity page layout. 

Question # 72

Dream house realty needs to use consistent picklist values in the category field onaccountsand cases, with values respective to record types.Choose 2 options

A. Multi-select picklist 
B. Dependent picklist 
C. Global picklist 
D. Custom picklist 

Question # 73

Which three items are available in the mobile navigation menu?Choose 3 answers

A. Lightning App Pages 
B. Lightning Home Page 
C. Chatter 
D. Utility Bar 
E. Dashboards 

Question # 74

Universal Containers (UC) has a queue that is used for managing tasks that need to beworked by theUC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator useto help the support team?Choose 2 answers

A. Configure a flow to assign the cases to the queue. 
B. Use assignment rules to set the queue as the owner of the case. 
C. Add Cass to the existing queue as available object. 
D. Create a new queue and add Cases as an available object. 

Salesforce Certified Administrator (ADM-201) exam is one of the most popular certification exams in IT industry. It is designed by salesforcexamdumps and it is a must for all candidates who are looking forward to get their dream job as Salesforce Certified Administrators. The certification is awarded after successful completion of the exam, which helps in boosting up your career graph.

The questions that are asked in this test are very important since they help you understand the concepts better. They will also make sure that you are aware of all the changes that have been made in the latest version of the platform. This way, you don’t face any difficulty while preparing for the test. Moreover, if you want to score high marks in the test, then you need to practice a lot with the help of our dumps. These dumps are prepared by experts having years of experience in the field of IT. They have created these Salesforce Certified Administrator (WI24) dumps keeping in mind the requirements of the exam.

Salesforce administrator certification exam ADM-201!

The Salesforce Administrator certification exam is designed to test your knowledge of the Salesforce platform and its various features. To pass the exam, you'll need to demonstrate your understanding of how to administer Salesforce users, data, and applications

If you're interested in becoming a Salesforce Administrator, you'll need to pass the Salesforce administrator certification exam. This guide will provide an overview of what to expect on the test, as well as some tips and resources to help you prepare.

Key Responsibilities a Salesforce Administrator Must Understand!

As a Salesforce administrator, you are responsible for ensuring that the Salesforce system runs smoothly and efficiently within your company. In order to do this, you need to be properly trained and certified.

Salesforce certifications level a candidate must know!

Salesforce offers three levels of administrator certification:

  1. Administrator
  2. Advanced Administrator
  3. Developer

 The Developer certification is geared towards those who want to customize Salesforce using coding languages such as Apex or Visual force. For most people who simply want to learn how to administer Salesforce within their company, the Administrator or Advanced Administrator certifications will suffice.

Being a Business Administrator What Should Be The Main Functions A Candidate Must Understand!

As a business administrator, you may be responsible for managing Salesforce CRM systems. In order to ensure that you are able to properly administer a Salesforce system, you may need to obtain a Salesforce Administrator certification. On this note we will guide you and provide information on what is covered on the exam, how to prepare for it, and where to go to get more help if needed.

Complete exam formatting for Salesforce admin certification exam!

Question to be asked in exam: 60 questions

Type of inquiries: multiple choice questions and 5 non-scored questions will be asked

Time allowed: you have total of 105 minutes

1. What Is the total Cost for Salesforce admin certification exam?

 For this unique and very hard Salesforce certificate a candidate must deposit $200 as fee and this is without the tax. And if candidate retake the exam then he must pay an extra $100 excluding tax.

Some Important methods to prepare for Salesforce administration certification!

 Salesforce Administrator Online Training Courses:

The best way to prepare for the Salesforce administrator certification exam is to take an administrator course online or Salesforce administrator training program that covers all of the topics on the exam. This will ensure that you understand the material and are able to properly apply it to real-world scenarios. For best help you can go to and check their free guide for further resources and help. Once you have completed a course or training program, you should then take some practice exams in order to gauge your understanding of the material.

ADM-201 Online Test Guides And Practice Material Increase Your Readiness Level 10 Times More!

You can find easy and reliable test guides and practice exams online to help you prepare for the Salesforce admin certification exam. A helpful study guide that contains practice questions and explanatory answers will increase your knowledge and skills and you can find real exam very easy.

Salesforce ADM-201 Online Testing Engine Build Your Confidence For Final Exam:

When you practice through online testing engine before going to final exam you can more easily grab the idea of the certification exam and already know how to manage the time for each question. Simply going through with exam content and not practicing will lead you nowhere. You will end up failing this exam. For this purpose most of the experts recommend to buy ADM-201 test guide and avail online practice tests to rock solid your Salesforce admin exam preparation

Question: How To Maintain Salesforce Certification Exam Ffter Passing The Salesforce Administrator Certification Exam?

Answer: The journey does not end after receiving the certification and the "Pass" grade. To maintain their certification current and valid, Salesforce Certified Administrators must pass three maintenance examinations each year.

Question: How Much Does A Business Administrator Make?

Answer: For a business administrator in the U.S. the average salary is US$ 55,943 per year.

Question: How much does system administrator salary after receiving Salesforce certification?

Answer: In the USA, the typical system administrator compensation is $41.95 per hour, or $87,250 annually. Most experienced professionals may earn up to $122,347 per year, while entry-level occupations start at $69,760 annually.

Question: What should be the total cost for Salesforce certifications?

Answer: The cost of the certification is $200 + taxes and the retake fee will be $100+ taxes.

Question: How can I advance to the role of junior Salesforce administrator?

Answer: You require a bachelor's degree in computer programming or a closely related discipline, as well as the willingness to pursue a long-term career in Salesforce administration, to qualify as a junior Salesforce administrator. Many companies will take on a current student.

Exam Structure For Salesforce Admin Certification:

  1. Configuration and Setup: 20%
  1. Object Manager and Lightning App Builder: 20%
  1. Sales and Marketing Applications: 12%
  1. Service and Support Applications: 11%
  1. Productivity and Collaboration: 7%
  1. Data and Analytics Management: 14%
  1. Workflow/Process Automation: 16

Salesforce ADM-201 Frequently Asked Questions

Q1. What is the ADM-201 Exam? 
Answer. The ADM-201 exam is an Salesforce Administration Essentials for New Admins exam which is designed to assess the candidate’s knowledge and skills related to the Salesforce platform.
Q2. What topics are covered in the ADM-201 Exam? 
Answer. The ADM-201 exam covers topics related to Salesforce setup, data management, security, customizations, reports, and dashboards.
Q3. How many questions are included in the ADM-201 Exam? 
Answer. The ADM-201 exam contains 60 multiple-choice questions.
Q4. What is the duration of the ADM-201 Exam? 
Answer. The duration of the ADM-201 exam is 90 minutes.
Q5. What is the passing score for the ADM-201 Exam? 
Answer. The passing score for the ADM-201 exam is 65%.
Q6. How much does the ADM-201 Exam cost? 
Answer. The cost of the ADM-201 exam is $200 USD.
Q7. Is it possible to retake the ADM-201 Exam? 
Answer. Yes, you can retake the ADM-201 exam after 30 days.
Q8. Can I use study materials to prepare for the ADM-201 Exam? 
Answer. Yes, on study materials available to help you prepare for the ADM-201 exam.
Q9. What type of questions are included in the ADM-201 Exam? 
Answer. The ADM-201 exam consists of multiple-choice and multiple-select questions.
Customers Feedback

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