Salesforce Experience-Cloud-Consultant Question Answers

Question # 21

Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners. Which two steps should UMS take at a minimum in order to meet the requirement? Choose2 answers 
 

A. Create Lead Record Types for Lead Distribution. 
B. Enable “Lead Sharing" in Digital Experience settings. 
C. Create a separate channel for partners in PRM Workspaces. 
D. Create Page Layouts far Lead Distribution. 

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Question # 22

 Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal. Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder? 
 

A. Administrator in Workspaces 
B. Content Management in Workspaces 
C. Community Setting 
D. Branding Sets 

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Question # 23

 Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site. How should an administrator embed the chat window in an Experience site? 
 

A. Add the Embedded Service component to Builder pages. 
B. Create a custom component using the Embedded Service API. 
C. Configure the Embedded Service connector. 
D. Create an Embedded Service quick action. 

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Question # 24

DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use its network of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals. What should the Experience Cloud consultant recommend? 
 

A. Create a peer-to-peer forum for agents and share the URL with employees. 
B. Create a digital experience for agents and share the URL with employees. 
C. Create a digital experience for agents and an app for employees. 
D. Create a self-service community for agents and an app for employees. 

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Question # 25

 
 DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims. Which two featureare available for DR to implement a solution involving insurance agent persona? Choose 2 answers 
 

A. Financial Services Community permission set license 
B. Insurance Agent Portal Lightning template 
C. Financial Services Lightning template 
D. Insurance agentpermission set license 

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Question # 26

Which three permissions are included for a delegated administrator? Choose 3 answers 
 

A. Create and edit external user records. 
B. Manage object access for external users. 
C. Add external users to multiple accounts. 
D. Generate new passwords for external users. 
E. Manage permissions sets for external users on their account. 

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Question # 27

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created ExperienceCloud. However, the import failed. What could be two reasons for this failure? Choose 2 answers 
 

A. The portal role record has not been created. 
B. The portal profile record has not been created. 
C. User records are missing. Penal & Pep ore 
D. Contactrecords have not been created. 

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Question # 28

hat are three best practices when configuring self-registration for an Experience Cloud site? Choose 3 answers 
 

A. Assign a cloned standard site profile as the default for self-registration. 
B. Use a restrictive default profile to begin with. 
C. Create a separate profile for your self-service site and your partner portal. 
D. Assign the standard site profile as the default for self-registration. 
E. Use the same profile foryour self-service site and your partner portal. 

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Question # 29

How can records owned by Customer Community users be shared with internal users? 
 

A. Create a Sharing Set that includes a Customer Community profile and create a ShareGroup for the Sharing Set. 
B. Create an owner-based sharing rule to share records owned by a Customer Communityrole with all internal users. 
C. Create a Share Group for a Customer Community profile that is not associated with aSharing Set. 
D. Use the standard is Owned By External User checkbox on records to create a criteriabased sharing rule to share records owned by Customer Community users with all internalusers. 

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Question # 30

Which step denotes the completion of an Experience Cloud site setup? 
 

A. Setting up SSO 
B. Activating the site 
C. Assigning roes to users 
D. Assigning profiles to users 

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