Salesforce CRT-271 Question Answers

Question # 21

Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue? Choose 3 answers Select one or more of the following: 
 

A. Define the Store Locations object in the Global Search Results component
B. Add the Store Locations object pages to the Community navigation
C. Associate a tab to the Store Locations object
D. Enable read access on the user profile to the Store Locations object

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Question # 22

Universal Containers adds e -commerce capability to its Community built on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder? 
 

A. Create an object page associated to the Shipment object
B. Create a standard page associated to the Shipment object
C. Clone an object page and associate it to the Shipment object
D. Clone a standard page and associate it he Shipment object

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Question # 23

Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. • Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. • Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. • This Community needs to be built with the Customer Service Template. All integrations must be mobile— first. • Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task? 
 

A. Design and develop an API-level integration with the Survey and electronic signaturepartners and make it available for Community users.
B. Install and configure the non-Lightning Components for surveys and electronicsignatures available from the Partners
C. Install and configure the Community Lightning Components for surveys and electronicsignatures available from the two Partners.
D. Design and develop custom Community Lightning Components for surveys andelectronic signatures.

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Question # 24

Universal Containers builds a partner community for their dealers. They set up the partner
 account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement? Select one or more of the following: 
 

A. Promote the CEO partner user to delegated admin on the partner account.
B. Add a third role to the partner account hierarchy for the CEO partner user. 
C. Assign Super User access to the CEO partner user on the Contact page.
D. Make the CEO partner user the owner of the partner account.

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Question # 25

You wish to edit the Community Head Markup, where do you go to do this? 
 

A. Developer Console
B. Community Builder >> Settings >> Advanced
C. Upload a HTML static resource named 'Head Markup'
D. Community Manager >> Administration >> Settings
E. Modify the hidden Community Lightning Component which is displayed when editing thecommunity

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Question # 26

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem? 
 

A. Add the Global Header permission set to all Community users
B. Edit the Partner Community profile so that the Knowledge tab is visible
C. Update the Admin profile so that the Knowledge tab is visible
D. Create a Knowledge article and make it visible to the appropriate channel

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Question # 27

Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements: • All employees can participate in discussions within the Community. • Create a Chatter group for corporate announcements where all employees can participate and comment. • The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer 
 

A. Create a Chatter group in the internal org and create a trigger to make the posts visibleto everyone
B. Create a Chatter group in the Community and include all employees
C. Create a Chatter group in the internal Salesforce org and include all employees
D. Create a post on a custom object, Announcements that all employees follow

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Question # 28

A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements? Select one or more of the following: 
 

A. Lightning community templates
B. Business value map and ROI
C. Custom solutions
D. Lightning bolt solutions

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Question # 29

Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task? 
 

A. Create a page layout for leads and assign it to those profiles that have access to theCommunity
B. Create a Detail page for invoices and add the page as a Navigation Menu item
C. Add Opportunities as a Salesforce Object in the Navigation Menu
D. Create a Visualforce page for Opportunities and add the page as a Navigation Menuitem

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Question # 30

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following: 
 

A. Enable multiple languages in the Knowledge language settings
B. Set up Translation Workbench and ensure translators are assigned
C. Use the language selector component to let users select their preferred language
D. Embed a link to Google Translate all pages
E. Set up custom URLs to route users from country domains to the correct Communitypages

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