You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired. What is a key benefit of setting up a user group for these individuals?
A. These users will only be granted access to the channels that they've been added to, ensuring that other organization channels remain confidential until they complete their onboarding.
B. The user group can then be added to all relevant new-hire and onboarding channels,
ensuring that no one gets left behind or is accidentally excluded from any channels they
should be in.
C. When writing a message from any of their workspaces on the Enterprise Grid, any
member can send a notification to the new hires with one @mention.
D. Admins can foster a sense of community by creating a group-only direct message (DM).
Your Slack Governance Support model includes a group of people designated as Workspace Admins in order to distribute the workload of answering questions and fulfilling requests across multiple admins. What is a key benefit of setting up a user group for the Workspace Admins?
A. Any Enterprise Grid member can @mention the user group from any workspace from
within the Enterprise Grid org to send a notification to all of the user group members.
B. People that the team works with in Slack Connect can be added to the user group In
order to work more closely with the Workspace Admins on certain Issues.
C. Any Slack member by default can add themselves to the Workspace Admin user group
to follow along with their activities.
D. Any ©mention of the Workspace Admin user group will notify all of the group members,
allowing any Slack member to send questions to the group.
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval. What should you do? (Select the best answer.)
A. Allow all workspace members to invite new members.
B. Invite all employees to the workspace by entering their email addresses in the invite
C. Direct your employers to access Slack through your identity provider (IdP). flow from the workspace settings page.
D. Enable employees to sign up for the workspace using the company's email domain.
Your organization's Head of Customer Service is looking for ways to better support internal collaboration between service agents when working through high-priority customer tickets. There is a dedicated Customer Service workspace and service agents frequently need to schedule meetings to troubleshoot tickets internally in real-time. This increases the time to ticket resolution. As a Workspace Admin, what recommendation should you provide to the Head of Customer Service to help service agents collaborate more efficiently in Slack ad reduce meetings? (Select the best answer.)
A. Enable service agents to create a new channel for each high-priority customer ticket and us emoji reactions to expedite responses.
B. Encourage service agents to use Huddles when troubleshooting high-priority customer tickets
C. Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.
D. Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.
GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies. GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace. What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?
A. Require that invitations get approval via a #guest-invitation-approval channel so Admins
can action the requests and inform project leaders to invite individuals from outside
companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.
B. Require that invitations get approval via a #guest-invitation-approval channel so Admins
can action the requests and inform project leaders to invite individuals from outside
companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.
C. Have the Admins individually send out Single-Channel Guest invitations.
D. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel
externally to the companies, and set a reminder to unshare the channel when the launch is
complete.
Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack. Currently: • The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace. • The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages. What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization? (Select the best answer.)
A. Move all the data out of the two sales workspaces and into the marketing workspace.
Rename the marketing workspace to "Marketing and Sales." Archive the two sales
workspaces.
B. Delete the two sales workspaces and create a new workspace called "Kales* since
you can't change core workspace details such as the URL. Leave the marketing workspace
as-is.
C. Consolidate "More Deals More Money and "The Greatest Sales Team, and then
rename the workspace as "Sales." Then, update the URL to align with your o rename the
organization's branding. Leave the marketing workspace as-is.
D. Export all the existing workspace data from all workspaces and then import it into your
new Enterprise Grid Org as a single consolidated workspace
Which Slack plans(s) support the Legal Holds feature?
A. Business+ and Enterprise Grid
B. Free, Pro, Business+ and Enterprise Grid
C. Enterprise Grid only
D. Pro, Business+ and Enterprise Grid
Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace. How should you advise the HR Director use Slack for this use case? (Select the best answer.)
A. Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.
B. Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.
C. Create a private channel in the HR workspace, and add all hiring managers in the organization
D. Create a public channel in the HR workspace, and add all hiring managers in the organization.
You re an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees. It has been a few days since you activated EMM, and you start receiving reports that users are being signed out of Slack unexpectedly. What is the most likely cause of the sign out?
A. The users need to update their device operating systems.
B. The members did not set up EMM within the 72 hour window.
C. EMM requires users to sign in every 72 hours to ensure compliance
D. When activating EMM, you did not enable Keep users signed in
Your organization is busy with quarterly account and financial planning. There are many conversations happening in Slack across all departments in various channels. In which situation is it best for an existing public channel to be converted to a private channel?
A. A project team is discussing a lot of unexpected challenges that have occurred this
quarter. This has resulted in some difficult comments and conversations in the project
channel.
B. A new channel has been created for quarterly planning for a new account. Some
participants are not accustomed to discussions being public and would prefer the project
channel to be private so that others can’t read the conversations.
C. A team member has created a channel for an end of quarter event at their office
location. The Information is not necessary for people who are located in other offices.
D. The finance team and select executives have been discussing quarterly planning in a
public channel. The conversation had evolved to require discussion around quarterly
earnings results that are not yet available for employees nor the public.