A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug. They may need to reference the history in the future. Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?
A. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
B. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
C. Delete the channel; messages from a deleted channel are still available via search.
D. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
Your team is planning to upgrade from the Pro plan to the Business+ plan. The current implementation team, including admins, is working on drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade. As an admin, you're most concerned with how this statement can support end users. What is the strongest benefit a vision statement provides for end users?
A. A user will understand the purpose of using Slack for their work in a new shared way.
B. A user will learn several Slack channels they should join.
C. A user will be able to describe their permissions compared to admin permissions.
D. A user will know about newly released features.
You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct. Which step should you take to eliminate inappropriate messages from this user moving forward?
A. Disconnect all shared connection points with the offensive user's organization using the Connections menu.
B. Remove the user from all of their channels in bulk using the External People menu.
C. Mute the offensive user in each of the channels where they have membership using the channel Settings menu.
D. Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.
You're upgrading your organization to Slack Enterprise Grid. You want to be thoughtful about the channel and workspace strategy that will best facilitate collaboration across your company. What should you do before finalizing your design?
A. Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
B. Survey a selection of end users to determine whether existing knowledge networks are already in place.
C. Review the technical requirements for your single sign-on (SSO system to ensure it is compatible with Slack.
D. Develop a Champions Network of interested users to help share the design with others.
You're a Primary Org Owner of a bank's Slack Enterprise Grid plan. Your company is in the process of rolling out Slack to customer service employees in all its contact centers. While employees have been instructed to never share sensitive information such as bank account or credit card numbers in Slack, your compliance team is concerned that members may accidentally do so. What recommendation should you make to your compliance team to prevent the exposure of this information in Slack?
A. Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
B. Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
C. Build a bot Chat will message members and ask them to remove sensitive customer data in the event that it is shared.
D. Designate one admin per channel to monitor and report sensitive data to the compliance team.
You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid. This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events, and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity. What visibility setting should you select for this new workspace? (Select the best answer.)
A. Open
B. Invite Only
C. By Request
D. Hidden
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to. What is the main benefit of this Grid design?
A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
B. Members experience less context switching when they are given the chance to access several workspaces.
C. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
D. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
In which scenario would the Clips feature be the most useful to support asynchronous work? (Select the best answer.)
A. A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B. project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
C. A manager schedules time to thoroughly review a product release with their team.
D. A manager is actively brainstorming with the leadership team on new department initiatives.
Which of the following would most make your company a good candidate to use Slack’s Enterprise Key Management (EKM)?
A. Your company’s employees primarily use unsecured mobile devices to access Slack.
B. Your company frequently shares personally identifiable information (PII).
C. You use Azure for all of your key management.
D. Your company is in the public sector.
Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels. To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?
A. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
B. Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
C. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
D. Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.