ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
A. Use industry order management to inform the assurance platform as a part of theorchestration plan
B. Use an on-demand data pull from communication cloud using REST API from servicerassurance
C. Use a Bulk API connector via middleware
D. Use platform events and GetAsset API
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
A. There is a need to raise a support case two weeks before the data load so thatsalesforce can monitor the performance
B. Migrating millions of records will cause Order Management to fail during processing dueto large volume
C. Migrating millions of records may reduce query performance due to large data volumes
D. This would require migrating all products sold within last 5 years, including those thatare no longer sold.
E. Migrating Assets instead of orders would provide more business Value.
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
A. Service Entitlement
B. Service Account
C. Contract Line Item
D. Subscription
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management’s Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
A. Ensure platform Events mode is enabled for Order Management
B. User enterprise sales model capabilities to ensure orders are split by site prior tosubmission to order management.
C. Asynchronously submit the order to Order Management to allow decomposition andorchestration to happen separately.
D. Split Line Items in the same order before submitting the order and request an increaseto order size limits
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
A. To identify the risk of hitting governor limit with the production load
B. To identify the data error that was not surfaced during testing with subset of data
C. To identify the metadata related error not previously seen with a subset of data
D. To understand how long, the data load in production should take
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone. What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
A. Implement a callout orchestration item to execute a request on the fulfillment system foractivation
B. Implement a manual orchestration item, assign it to the technician and configure anomni scripts for the technician to fill details
C. Implement a milestone orchestration item to execute request on the fulfillment systemfor activation
D. Implement push orchestration item, assign it to technician and configure omni scripts forthe technician to fill details
Universal containers (UC) is a communication service provider using commination cloud. UC gathered the following from their sales agent about their current legacy system quoting and order capture flows •They often need to refer back to their documents for routine customer requests •They are able to handle the majority of customer request themselves despite of current challenges •Routine customer requests require many clicks and they want the new system to focus user experience. One of the common MACD transactions is to increase the quality of the assets What approach should a consultant recommend for designing the quoting and order capture flow in communication cloud to alleviate the agents’ feedback while minimizing implementation efforts?
A. Leverage guided selling OmniScripts for common use cases and the CPQ cart for otheruse cases.
B. Leverage the CPQ cart for all cases minimize the implementation effort
C. Build a custom CPQ Cart using FlexCards and LWC to align to the legacy systems UI
D. Leverage omni scripts for all used cases to minimize the training efforts for the salesagents.
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
A. Create an orchestration plan definition with two orchestration item definition with anorchestration dependency between activation orchestration item to order item and thescope of the billing orchestration item to global
B. Create an orchestration plan definition with two orchestration item definition with anorchestration dependency between activation orchestration item to main order item and thescope of the billing orchestration item to order
C. Create two orchestration plan definition with single orchestration item definition, eachorchestration dependency on orchestration item. Set the scope of activation orchestrationplan to order and scope of the billing orchestration item to order line item
D. Create two orchestration plan definition with single orchestration item definition, eachorchestration item Set the scope of activation orchestration plan to order and scope of thebilling orchestration item to global.
UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a differentpayload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?
A. Create two orchestration plan, one having the activation Orchestration item and otherwith the deactivation. Configure one scenario to map activation to Add action anddeactivation to disconnect action
B. Create two orchestration plan, one having the activation Orchestration item and otherwith the deactivation. Configure scenario to map activation to add action and deactivate
C. Create one orchestration plan definition with two orchestration definition having mutuallyexclusive condition. Configure the scenario to include both Add and disconnect actions.
D. Create two orchestration plans, one having the activation orchestration item and otherwith deactivation item. Configure the orchestration items based on the products
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router’s barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
A. Configure a manual task Orchestration item that will launch a flow to enter the router’sbarcode number and shipping tracking number.
B. Configure an Autotask Orchestration item that will automatically launch an OmniScript toenter the router’s barcode number and shipping tracking number
C. Configure a Manual Task Orchestration item that will launch an OmniScript to enter therouter’s barcode number and shipping tracking number
D. Configure a Push Event Orchestration item that will receive the router’s barcode numberand shipping tracking number