Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
A. Use Quick Actions to log communication.
B. Configure a Chatter Public Group.
C. Create a Chatter Private Group.
D. Add Activity History to document tasks.
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
A. Hierarchy column
B. Lookup filter
C. Formula field
D. Junction object
An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creating a validation rule? Choose 2 answers
A. Formula return type
B. Error condition formula
C. Error message location
D. Rule active date
What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist? Choose 2 answers
A. There will be no data loss with use of a global value set.
B. Assignment and escalation rules may be affected.
C. Auto updates will be made to Visualforce references to prevent data loss.
D. Any list view based on the custom field is deleted.
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user’s manager. The administrator has been tasked with creating an approval process. Which are two considerations the administrator needs to review before setting up this approval process? Choose 2 answers
A. Create a custom Discount field on the opportunity to capture the discount amount
B. Populate the Manager standard field on the sales users’ User Detail page.
C. Configure two separate approval processes.
D. Allow the submitter choose the approver manually.
The administrator for AW Computing is working with a user who is having trouble logging in to salesforce. What should the administrator do to identify why the user is unable to login?
A. Review the Security token.
B. Review the password history.
C. Review the Password policies.
D. Review the Login history
An administrator at Universal Container needs an automated way to delete records based on field values. What automated solution should the administrator use?
A. Workflow
B. Process Builder
C. Flow Builder
D. Automation Studio
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests? Choose 3 Answers.
A. Update the organizations chatter setting to allow approvals.
B. Enable the organizations Email approval response setting.
C. Specify initial submission actions within the approval process.
D. Add the Items to approve component to the approvers home page.
E. Create a flow to automatically approve all records.
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on. How should the administrator improve on the current implementation?
A. Reduce the number of case status values to five.
B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
C. Review which status choices are needed for each record type and create support processes for each that is necessary.
D. Edit the status choices directly on the record type.
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the open house object to track number of visitors?
A. Roll-up Summary.
B. Multi-select Picklist
C. Cross-object formula field
D. Indirect lookup