Salesforce Salesforce-AI-Associate Sample Questions

Question # 31

How is natural language processing (NLP) used in the context of AI capabilities? 

A. To cleanse and prepare data for AI implementations
B. To interpret and understand programming language
C. To understand and generate human language


Question # 32

A consultant conducts a series of Consequence Scanning workshops to support testing diverse datasets. Which Salesforce Trusted AI Principles is being practiced> 

A. Transparency
B. Inclusivity
C. Accountability


Question # 33

What is the key difference between generative and predictive AI? 

A. Generative AI creates new content based on existing data and predictive AI analyzes existing data.
B. Generative AI finds content similar to existing data and predictive AI analyzes existing data.
C. Generative AI analyzes existing data and predictive AI creates new content based on existing data.


Question # 34

What is an example of Salesforce's Trusted AI Principle of Inclusivity in practice? 

A. Testing models with diverse datasets
B. Striving for model explain ability
C. Working with human rights experts


Question # 35

What is a sensitive variable that car esc to bias? 

A. Education level
B. Country
C. Gender


Question # 36

A system admin recognizes the need to put a data management strategy in place. What is a key component of data management strategy? 

A. Naming Convention
B. Data Backup
C. Color Coding


Question # 37

Which best describes the different between predictive AI and generative AI? 

A. Predictive new and original output for a given input.
B. Predictive AI and generative have the same capabilities differ in the type of input they receive: predictive AI receives raw data whereas generation AI receives natural language.
C. Predictive AI uses machine learning to classes or predict output from its input data whereas generative AI does not use machine learning to generate its output


Question # 38

A service leader wants use AI to help customer resolve their issues quicker in a guided self-serve application. Which Einstein functionality provides the best solution? 

A. Case Classification
B. Bots
C. Recommendation


Question # 39

An administrator at Cloud Kicks wants to ensure that a field is set up on the customer record so their preferred name can be captured. Which Salesforce field type should the administrator use to accomplish this? 

A. Multi-Select Picklist
B. Text
C. Rich Text Area


Question # 40

What is an example of ethical debt? 

A. Violating a data privacy law and falling to pay fines
B. Launching an AI feature after discovering a harmful bias
C. Delaying an AI product launch to retrain an AI data model


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