An inventorymanager at Universal Containers wants to better understand the distribution of a critical and expensive part across all inventory locations as the part is reused and restocked. What should the Consultant leverage to meet this requirement?
A. Maintenance Plan
B. Product Item
C. Entitlement Plan
D. Assets
Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time. How should a Consultant implement this requirement?
A. Create a crew with two Technicians.
B. Create a work rule with two required skills.
C. Create a single Service Appointment.
D. Create two Service Crews.
Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories. In which two ways should the Consultant show this relationship? Choose ? answers
A. Add the Service Territory Location Related List on the Service Territory page layout.
B. Add the Service Territory Location Related List on the Location page layout.
C. Create the Service Territory Location as a Service Territory lookup field.
D. Create the Service Territory Location as a Location lookup field.
Universal Containers has customers who have previously negotiated pricing on some products. Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders?
A. Create customer-specific Price Books and add all products as Price Book Entries.
B. Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.
C. Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.
D. Utilize a custom Global Price Book and add all products as Price Book Entries.
One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM. On which object should a Consultant set Operating Hours to meet this requirement?
A. Service Territories
B. Service Territory Members
C. Service Appointments
D. Accounts
Ursa Major Solar (UMS) has implemented Field Service using a private record accessmodel. UMS has also set work types to automatically generate Service Appointments. Which two sharing options are available for these Service Appointments? Choose 2 answers
A. A Service Appointment can be shared by clicking Sharing on the record.
B. The Service Appointment's parent record can be shared with the assigned resource.
C. Auto-generated scheduled Service Appointments will be shared with resources.
D. Make the dispatcher the assigned resource on the Service Appointments.
Universal containers want technicians to view work progress throughthe work order line-item card in the field service lightning mobile app. Which configuration steps should a consultant take to meet this requirement?
A. add the work order line items related list of the work order page layout and assign the layout to the technician ‘s profile.
B. create a custom visual force page and add an external link in the field service lightning mobile app to view the page in the mobile browser.
C. create a custom lightning component that displays work order progress and deploy it totechnicians through the field lightning mobile app.
D. create a report chart that summarizes work order line items and add a link to the service appointment layout.
universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?
A. Custom gantt filter
B. Custom lightning component
C. Custom report in a private report folder
D. Custom list view
Which two objects are required when configuring anoptimization job? Choose 2? answers
A. Service Territory
B. Scheduling Policy
C. Work Type
D. Polygons
Each container consists of multiple parts that are tracked by Asset records. Universal Containers’s customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges. How should a Consultant configure Salesforce Field Service to track the work performed?
A. Create a Work Type and Work Order for each Asset being serviced.
B. oO Create a Work Order and Work Order Line Item for each Asset being serviced.
C. Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.
D. Create a Work Type to automatically create relevant line items for each Asset.