Dartboard Manufacturing International are ready to add their distribution partners to their existing Community. What steps would an Administration take to do this?
A. Navigate to the Contact Record and Enable the Contact as a Community User
B. Add the Member Profile to the Community then Enable the relevant Account as aPartner Account and enable the contacts as Partner Community Users
C. Add the Member Profile to the Community
D. Enable the relevant Account as a Partner Account and enable the contacts as PartnerCommunity Users
Universal Containers is launching a Community with the following requirements: - Branding requirement is limited to logo and font. - Configurable Navigation with the option to navigate to custom objects and records. - Access to articles is limited per Date Category Visibility. Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
A. Kokua
B. Koa
C. Customer Service (Napili)
D. Aloha
Universal Containers has the following requirements: • Enable VIP community access once a customer has reached $1 million in revenue. • Maintain customer revenue in Salesforce. • All customers must have access to the general customer community. • VIP customers must have access to VIP information in the community. • The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?
A. Create a profile that has permissions to the VIP information and assign it to the VIPcommunity users
B. Create a permission set that has permissions to the VIP information and add it to VIPcustomers
C. Create a sharing set that allows VIP customers to access VIP information
D. Create a sharing rule that allows VIP customers to access VIP information
Universal Containers is launching a Community to provide a self-help channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
A. Customer Community Plus License
B. Support Community License
C. Partner Community Plus License
D. Service Cloud License
Universal Containers recently rolled out a Community to their partners. The internal sales team has the following requirements for internal users: - Ability to support the addition of 50 new partners every month. - Ability to pass leads to the partners. - Continue to have access to the leads after transfer to partners. - Access to the opportunity when the partner converts the lead. - Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead. Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?
A. Create a sharing rule to share leads and opportunities to internal users.
B. Use sharing sets to share leads and opportunity to internal users.
C. Create a public group and include partners and share records to the public group usingsharing rules.
D. Allow partner users to manually share the leads and opportunities with internal users.
A global non-profit organisation (NPO) needs to build a Community for managing disaster relief efforts. The NPO wants a basic Community with Home and Record detail pages. As requirements evolve for each region, the Community will be customised to have regional branding and theme with new pages and components. Which option should the Community Cloud Consultant consider first to meet these requirements? Select one or more of the following:
A. Salesforce Tabs + Visualforce template
B. Build Your Own template
C. Non-Profit Success Pack template
D. Help Center template
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
A. Select 'Allow access without login' from Community Management
B. Go to the Guest User profile and give access to the Visualforce page
C. Change the org-wide default sharing to Public Full Access
D. Dd the Guest User profile to the members in Community Management
Your organisation wishes to create a Partner Community which has the potential very quickly grow in user count, how many users should you plan to limit your community to avoid performance degradation?
A. 5,000,000
B. 10,000,000
C. 2,000,000
D. 1,000,000
E. 50,000,000
Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement? Select one or more of the following:
A. Recreate the Knowledge Base page in all Communities
B. Create a link to the Knowledge Base in all Communities
C. Merge the Communities unto the Community that has the Knowledge Base
D. Export the page and select it when creating a new page in all Communities
A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? Choose 2 answers Select one or more of the following:
A. Topics
B. Files
C. Articles