Salesforce Community-Cloud-Consultant Sample Questions

Question # 61

Universal Containers is launching a Community with the followingrequirements: - Branding requirement is limited to logo and font. - Configurable Navigation with the option to navigate to custom objects and records. - Access to articles is limited per Date Category Visibility.  Which template should the Salesforce Admin use to build this Community that will natively support these capabilities? 
 

A. Kokua
B. Koa
C. Customer Service (Napili)
D. Aloha


Question # 62

Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen? 
 

A. The assigned community user profile does not have Send Email Messages enabled
B. There is a heavy load on Salesforce's SMTP servers and there is a delay in theWelcome Email being sent out
C. The Community Manager forgot to enable 'Welcome Emails'
D. The Guest Profile does not have Send Email Messages enabled


Question # 63

What must your enable at the User level to ensure External Users are able to view Knowledge? 
 

A. Check Knowledge Use
B. Check the Data Categories youwant to be Visible
C. Assign the Knowledge User Permission Set
D. Assign the Knowledge One Permission Set
E. Check KnowledgeOne User


Question # 64

Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the SalesforceAdmin do to enable users to use their Social Sign-on? 
 

A. Setup the authentication provider for Social sites and add the Social Sign-on componentto the login page.
B. Configure Community Sign-on at the social web site to make sure the user isauthenticated and provided access.
C. Enable Social Sign-on in the Community management preferences menu.
D. Create a custom login page with Social Sign-on capabilities, including authenticationproviders.


Question # 65

Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separateprofiles for the US, Europe, and Asia customers. How can the Salesforce Admin limit the membership of this new community to US customers? Select one or more of the following: 
 

A. Add U.S. users to the community sharing set
B. Add each U.S. customer as a Community member from the contact record
C. Add the U.S. customer public group to the Community as members of the Community
D. Add only U.S. customer profiles as Community members


Question # 66

Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task? 
 

A. Create a Visualforce page for the Custom Object and add it as a tab in CommunityManagement
B. Create a Visualforce page for the Custom Object and add the Custom Object as aNavigation Menu item
C. Create aDetail page for the Custom Object and add it as a tab in CommunityManagement
D. Create a Detail page for the Custom Object and add the Custom Object as a NavigationMenu item


Question # 67

Universal Containersis setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords? Select one or more of the following: 
 

A. 3
B. 4
C. 2
D. 5


Question # 68

Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers. 
 

A. Choose Login to the Community as a User from the contact record in Salesforce.
B. Select the Community from the global header as an internal user.
C. Preview the Community as a specific Community user in the preview mode of theCommunity builder.
D. Log in as a customer to the Community with a Test customer login.
E. Select a Customer user record and select the Login option.


Question # 69

Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:• Five active Communities• Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container• Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device? 
 

A. Access four template -based Communities via Salesforce1 'OS app and Visualforce/TabCommunity via mobile browser
B. Access all Communities via Salesforce1 iOS app
C. Access four template -based Communities viamobile browser and Visualforce/Tabcommunity via Salesforce1 mobile browser app
D. Access all Communities via mobile browser using the Community URL


Question # 70

Universal Containers needs to add their own logo to the Community login page.What is the most efficient way for the Salesforce Admin to accomplish this? 
 

A. Add the logo to the Login & Registration setup page in Community Management
B. Upload the logo as an externally available Document and include it in the login page.
C. Override the default Community login page to a custom login page with the logo.
D. Use URL redirect to redirect users to a custom login page with the logo.


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