Salesforce Community-Cloud-Consultant Sample Questions

Question # 51

Universal Containers adds e -commerce capability to its Communitybuilt on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder? 
 

A. Create an object page associated to the Shipment object
B. Create a standard page associated to the Shipment object
C. Clone an object page and associate it to the Shipment object
D. Clone a standard page and associate it he Shipment object


Question # 52

A Salesforce Admin is launching a newCommunity in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers 
 

A. Prepare for cases logged by Community members and automation around autoresponse, case assignment, and escalation rules
B. Performance test the Community with a large number of members with increasedactivity
C. Test the Community for member activity, including cases and articles
D. Formalize the member registration process, including automating the accountassignment or person account creation
E. Make sure customers are NOT members of other Salesforce Communities


Question # 53

You want to make sure that you drive adoption, monitor engagement, and build a vibrant
 community. What should an Administrator do to achieve this? 
 

A. Build up a network of brand ambassadors and make them moderators in yourcommunity
B. Develop a lightning component that runs frequent promotions
C. Install the Communities Reports and Dashboards package from the AppExchange
D. Develop Reports and Dashboards built of the Network Object to understand insightsfrom your communit
E. Ensure that you have community promotions built into your Journey Builder onMarketing Cloud


Question # 54

Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign -on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign -on? Discuss 
 

A. Create a custom login page with Social Sign -on capabilities, including authenticationproviders.
B. Enable Social Sign -on in the Community management preferences menu.
C. Set up the authentication provider for Social sites and add the Social Sign -oncomponentto the login page.
D. Configure Community Sign -on at the social web site to make sure the user isauthenticated and provided access.


Question # 55

Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors. Community members should be able to: - Search and find articles on standard operating procedures. - Submit invoices and receive status updates. - Submit bids and receive updates. How should the Salesforce Admin build this Community? 
 

A. Build a community in the external website and integrate with Salesforce for bidprocesses and other information. 
B. Provide access to the internal Salesforce org and limit access by profiles.
C. Select the Site.com Template with the Navigation menu for invoices andbid processes.
D. Use the Salesforce Tabs + Visualforce template and add the tabs for differentrequirements.


Question # 56

As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with? 
 

A. Partner Relationship Manager and Sales Managers
B. Executives and the Partner Relationship Manager
C. Partner Relationship Manager and Marketing Managers
D. Sales Team, Marketing Team, Service Team and Executives
E. #AskForce on Twitter and the Success Community


Question # 57

A Salesforce Admin enables "Allow Members to Flag" in Community Management. Which two content types can member flag as inappropriate? Choose 2 answers 
 

A. Articles
B. Files
C. Posts and Comments
D. Topics


Question # 58

Universal Containers uses Community to grant customers secure access to their accounts,
 orders, and invoices. All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements? 
 

A. Leverage the Account team to grant affiliates access to the Account.
B. Use Apex without sharing to control affiliates' access to the Account.
C. Create a public group for affiliates and grant Account access using sharing rules.
D. Add a Sharing Set on the Account associated to the Affiliate profile.


Question # 59

It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community.What should you do next? 
 

A. Create a case with Salesforce support
B. Disable the community and reactivate it as this automatically adds the AdministratorProfile
C. Perform Community Membership updates using the API
D. Go into Setup >> Community Settings and Select >> Apply default access settings


Question # 60

Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community. What feature is a good fit for Universal Condiments requirement? 
 

A. Reputation Types
B. Reputation Categories
C. Reputation Groups
D. Reputation Levels
E. Reputation Ranks


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